Checking and updating your email address, name, and password in Blackboard

Checking and updating your email address

Because the Blackboard system uses the Online Campus Directory to update e-mail information on a daily basis, you'll need to make any changes to your email address in the Online Campus Directory.

1. First, check the email address that the Blackboard system is using for you. Log into http://blackboard.unc.edu with your Onyen. This will take you to the Bb Desktop.

2. Click Personal Information from the Tools panel on the left side of the screen.

3. Next, click Edit Personal Information.

4. The Edit Personal Information page opens. Scroll down to the Email field to check your address. If you want to change this information, you'll need to also edit your Online Campus Directory address (next step in these instructions) in addition to making any changes here. If you make any changes on the current page, scroll to the bottom of the page and click Submit.

5. Next, point your web browser to the Online Campus Directory's Login page: http://directory.unc.edu. Follow the on-screen instructions for updating your email address.

If a) an email address displays for you that includes "has_no_ONYEN" and b) you don't want to make your e-mail address public in the Online Campus Directory, submit an Online Request for Help to request that your address be changed, but not made public in the Directory.

Updating your Onyen password

You can update your Onyen password from the Onyen home page. From this page, click the Manage Password button.

Updating your first, middle, or last name

Any updates you make to your last name in Blackboard will be overwritten by daily data updates from the Online Campus Directory. Permanent changes to last names must be made outside of Blackboard. Students will need to visit the Registrar's Office to complete a change of name form. Faculty and staff should consult with their HR Facilitators.
  • To change your name information, log into http://blackboard.unc.edu with your Onyen.
  • From the Blackboard Desktop, click Personal Information from the Tools panel on the left side of the screen.
  • Next, click Edit Personal Information. This will take you to the Personal Information screen where you can update your first and middle names. When you are finished, scroll to the bottom, and click Submit.

Related documents

Sending Email with Blackboard

Why isn't my e-mail address displayed in Blackboard's course rosters?


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University of North Carolina - Chapel Hill