Q:

Where is the ITRC and what are its walk-in support hours?

A:

The ITS Response Center (ITRC) provides technical support to the UNC computing community 24 hours a day via (919) 962-HELP or through our [ https://www.unc.edu/ar-bin/websub/index.pl ] Online Help Request form.

For walk-in support, you can visit our locations in the lower level of the R.B. House Undergraduate Library (next to the Pit) or our newest office in the Student and Academic Services Building. [ http://its.unc.edu/itrc/walkin/locations/map.php ] Click here for a map.

Summer Intersession (5/6 - 5/12)

ITRC-UL

Please note: The Library may lock the front doors 15 minutes prior to closing.

  • Tuesday, May 6th: 7:30am - 5pm

  • Wednesday, May 7th through Friday, May 9th: 8am - 5pm

  • Saturday, May 10th AND Sunday, May 11th: CLOSED

  • Monday, May 12th: 8am - 5pm

  • Tuesday, May 13th: 8am - 10pm, Summer Schedule begins

ITRC-SASB

  • Tuesday, May 6th: 7:30am - 5pm

  • Wednesday, May 7th through Friday, August 15th: CLOSED

 

Table 1. SUMMER SCHEDULE - Support Locations and Hours

Location [ http://its.unc.edu/itrc/walkin/locations/map.php ] (Map)

Schedule

R.B. House Undergraduate Library

Hours of Operation:

  • Monday through Thursday 8am - 10pm

  • Friday 8am - 5pm

  • Saturday CLOSED

  • Sunday 1pm - 10pm


For more information on the ITRC visit the [ http://its.unc.edu/itrc ] ITS Response Center website or [ http://help.unc.edu/?search=ITRC ] search the HelpSite. For additional ITS Help Options click [ http://help.unc.edu/?id=3663 ] here .

 

Copyright 2002-2007 The University of North Carolina at Chapel Hill.

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