Where is the ITRC and what are its walk-in support hours?

Thanksgiving Break Schedule

	Undergraduate Library	SASB
11/23: Monday	Regular Schedule	Regular Schedule
11/24: Tuesday	7:30am – 5:00pm	7:30am – 5:00pm
11/25: Wednesday	8:00am – 5:00pm	8:00am – 5:00pm
11/26: Thursday	CLOSED	CLOSED
11/27: Friday	CLOSED	CLOSED
11/28: Saturday	CLOSED	CLOSED
11/29: Sunday	Regular Schedule	Regular Schedule

The ITS Response Center (ITRC) provides technical support to the UNC computing community 24 hours a day via (919) 962-HELP or through our Online Help Request form.

For walk-in support, you can visit our location in the lower level of the R.B. House Undergraduate Library (next to the Pit). Click here for a map.

Regular Schedule

	Undergraduate Library and SASB
Monday	7:30am – 10:00pm
Tuesday	7:30am – 10:00pm
Wednesday	7:30am – 10:00pm
Thursday	7:30am – 10:00pm
Friday	7:30am – 5:00pm
Saturday	CLOSED
Sunday	1:00pm – 10:00pm

For more information on the ITRC visit the ITS Response Center website or search the HelpSite. For additional ITS Help Options click here.

• Administrative (Remedy, Financial)
• Advanced Computing (Research, Statistics)
• Blackboard (Educational Technology)
• Campus Information (Calendars, Directories)
• Communication (Phones, Conferencing)
• Data Storage (Backup, Recovery)
• Email (Lists, Webmail)
• Networking (Wireless, VPN)
• Security (Policy, Viruses)
• Software (MS Office, Operating System)
• Support (Laptops, Printing)
• Web (Browsers, Web Design)