Getting connected to the UNC-Chapel Hill network involves two actions: registering your network card(s) and configuring your device for the network. Because of the large number of devices across vendors, not every configuration utility behaves the same way.

For support and specific instructions with your device, please contact the vendor's website. They usually have detailed FAQs, tutorials, and support to walk you through the basics.

You must register your card(s) on the UNC-Chapel Hill Network so that our servers will allow your machine or device to connect. This helps us ensure network security and keep anyone not affiliated with the University from using the network for unauthorized purposes.

You will need to find the network card's hardware address (also known as MAC address). Again, contact the vendor of your device if you need assistance with this. Most of the time it is written on a sticker on the back of your device. For example, 00-06-29-95-5B-3E.

Once you have obtained your network card's hardware address you will to need to register it:

After successfully registering and configuring your card(s) you should be able to connect within 30 minutes. If you need assistance with the instructions at any point in this document, contact us via one of the [ http://help.unc.edu/?id=3663 ] Other ITS Help Options.

To configure, you will need to set your device to the following paramaters:

Wi-Fi Users: Once you have both registered your card and completed the following steps, see the document [ http://help.unc.edu/?id=4976 ] Connecting to the UNC Network - Step 3: Wi-Fi (Wireless) Setup.