Table of Contents
Several libraries on campus offer "IM a Librarian" services in addition to [ http://www.lib.unc.edu/livehelp/ ] Live Online Help.
If you are looking for an article, need research help, have problems with database access, citations, creating links, e-reserves, or anything else, this is a quick way to get in touch with Library Staff.
- 1. Which libraries offer IM a Librarian?
- 2. Which kinds of IM?
- 3. I don't use IM. How do I get started?
- 4. I have IM. How do I IM a librarian?
- 5. Restrictions on your computer, or don't want to download AIM?
- 6. Will there be a wait?
| Library | Buddy Name | Link to Hours |
|---|---|---|
| Davis Library | davisrefdesk | [ http://www.lib.unc.edu/reference/imalibrariandavis.html ] hours |
| Undergraduate Library | undergradref | [ http://www.lib.unc.edu/house/im_a_librarian.html ] hours |
| Health Sciences Library | AskHSLChat | [ http://www.hsl.unc.edu/AboutLib/GeneralInfo/hours.cfm ] hours |
| Science Libraries (Zoology, Botany, Chemistry, Geological Sciences, Math/Physics) | ScienceRefUNC | [ http://www.lib.unc.edu/reference/imasciencelibrarian.html ] hours |
| Math/Physics Library | mathphysicsref | [ http://www.lib.unc.edu/brauer/hours.html ] hours |
| Stone Center Library | stonecenterref | [ http://www.lib.unc.edu/stone/hours.html ] hours |
| City & Regional Planning Library | planref | [ http://www.lib.unc.edu/planning/im.html ] hours |
| IM program | Which buddy names |
|---|---|
| AOL Instant Messenger (AIM) | All libraries listed above |
| Yahoo! Instant Messenger | davisrefdesk, undergradref |
| MSN Messenger | davisrefdesk, undergradref |
| Google Talk | davisrefdesk |
Library Staff uses the IM program GAIM, which is multi-protocol, just like Trillian.
[ http://www.aim.com/get_aim/win/latest_win.adp?aolp= ] Download AIM here. Fill out a quick, easy Web form, choose a screen name, and start using IM in 1-2 minutes.
Open a new message, enter our buddy name, davisrefdesk, in the To: field, and start typing your message. Or, just add davisrefdesk to your buddy list, double-click on the buddy name to open an IM window, then type your message.
Use another version of AIM called [ http://www.aim.com/get_aim/express/aim_expr.adp?aolp= ] AIM Express. With AIM Express, you can create a screen name and chat directly from the Web. No downloads and no software installations. If you do not wish to create a screen name, you can still use the [ http://www.lib.unc.edu/livehelp ] Live Online Help service at the Davis Library Reference Desk.
IM questions are taken in a first-come-first-served order. Alternatively, you are welcome to email a librarian, call the Reference Desk at 962-1151, or visit ([ http://www.lib.unc.edu/directions.html ] Directions) for assistance.
Document Overview
Tags: AOL Instant Messenger, Windows Messenger Service, chat, instant messaging, library services, questionsSubjects: Instant Messaging
Genre: Tutorial
Audience: Everyone
This work is licensed under a Creative Commons Attribution 3.0 United States License.
Copyright 2002-2007 The University of North Carolina at Chapel Hill.
This
work is licensed under a
Creative Commons Attribution 3.0 United States License.
