Campus Directory FAQs


Table of Contents

Introduction
Questions & Answers

 Introduction

The following is a list of frequently-asked questions about the Campus Directory service.

 Questions & Answers

Q: Who is in the Campus Directory?
Q: Where did my information in the Campus Directory come from?
Q: How can I change the information listed under my name in the Campus Directory?
Q: I'm not in the Campus Directory. Why not? How do I get added?
Q: My working title in the Campus Directory is wrong. How do I get it corrected?
Q: My department affiliation listed in the Campus Directory is wrong. How do I get it corrected?
Q: My name in the Campus Directory is wrong. How do I get it corrected?
Q: What email addresses can be listed in the ITS Online Campus directory?
Q: If I make changes to a listing, how soon will they show up in the Campus Directory?
Q: If I make changes in the Campus Directory, will the changes also be made in the telephone book?
Q: Do my changes to a listing in the Campus Directory go to any other system that has this information and if so, when?
Q: I've updated my listing in the Campus Directory. Why do I still have to go elsewhere to change information on my Benefits?
Q: What are the privacy settings for my Campus Directory entry? How do I keep people from seeing information about me in the Campus Directory?
Q: Can anyone else make changes to my Campus Directory entry?
Q: What happens to my Campus Directory entry if I leave the University?
Q: Are there any plans to make the Campus Directory service a Single Sign On (SSO) application?
Q: How should non-English speaking employees update their personal data in the Campus Directory?
 Q:

Who is in the Campus Directory?

A:

The Campus Directory provides telephone, address, URL, and e-mail information for the faculty, staff, and students of UNC-Chapel Hill.

Faculty/Staff: In compliance with N.C. state statute, all persons employed by or affiliated with UNC-Chapel Hill are required to have their public, work-related information publicly available. Home address and other personal information are not required to be publicly available.

Students: Under the [ http://regweb.unc.edu/official/FERPA/ ] Family Educational Rights and Privacy Act (FERPA) students have the right to restrict the release of their information in the Directory.

 
 Q:

Where did my information in the Campus Directory come from?

A:

Information in the Campus Directory is compiled from a number of administrative systems of record, including the Student Information System, the Human Resource Information System, and Payroll. Information in the Directory is refreshed continuously to reflect new and updated information entered into the systems of record.

 
 Q:

How can I change the information listed under my name in the Campus Directory?

A:

Individuals can update their own information in the Campus Directory by going to the [ https://directory.unc.edu ] Campus Directory website and selecting Update Entry. HR Facilitators can also update information for faculty and staff assigned to their departments.

 
 Q:

I'm not in the Campus Directory. Why not? How do I get added?

A:

If you are not in the Directory, that means that no information for you has been received from any of the administrative systems of record. Information for new employees is processed when hired for SPA employees, (may take up to 2 weeks) and up to a full pay cycle for EPA employees. This information comes from Payroll and HR. It takes 3 days for students to be processed, and this information comes from SIS.

UNC affiliates who wish to have an entry in the Directory should submit the form found at http://www.unc.edu/ar-bin/indiv.pl. This form is processed by the campus telephone directory system and is forwarded to the Campus Directory.

If you do not appear in the Directory after a reasonable amount of time, you may contact the ITS Response Center at 962-HELP to submit a Remedy request.

 
 Q:

My working title in the Campus Directory is wrong. How do I get it corrected?

A:

SPA Personnel:

Working titles for UNC-Chapel Hill SPA positions are maintained and updated in the University's Human Resources Information System (HRIS). If your SPA working title is incorrect or otherwise needs to be changed, please contact the individual within your department who handles payroll and human resources matters. If you are unsure of who this individual is, you may ask your supervisor or consult the [ http://hr.unc.edu/departments/hrfinfo/hrf-lists/. ] Human Resources website for the name of your assigned Human Resources Facilitator (HRF).

EPA Personnel:

Working titles for UNC-Chapel Hill EPA positions are maintained and updated in the University's EPAWeb Personnel Action system. EPA faculty and non-faculty personnel should contact their Human Resources Facilitator (see above) to have changes made to their working title.

Others:

UNC Healthcare personnel and other UNC affilates may update their working title online by submitting the form found at http://www.unc.edu/ar-bin/indiv.pl.

 
 Q:

My department affiliation listed in the Campus Directory is wrong. How do I get it corrected?

A:

UNC-Chapel Hill department names are established through the University payroll process. If your listed department name is incorrect or otherwise needs to be changed, please contact the individual within your department who handles payroll and human resources matters. If you are unsure of who this individual is, ask your supervisor or consult the [ http://hr.unc.edu/departments/hrfinfo/hrf-lists/ ] Human Resources website for the name of your assigned Human Resources Facilitator (HRF).

 
 Q:

My name in the Campus Directory is wrong. How do I get it corrected?

A:

Contact the ITS Response Center at 962-HELP (or submit an [ https://www.unc.edu/ar-bin/websub/index.pl ] online request for help) and ask to speak with a member of the ITS Postmaster staff. You will be asked to provide information to establish your identity and then they will make the name change as requested.

 
 Q:

What email addresses can be listed in the ITS Online Campus directory?

A:

Given the increasing reliance on and acceptance of electronic communication, e-mail is considered an official means of communication at UNC-Chapel Hill. As such, it is important to have accurate and reliable e-mail addresses to ensure electronic delivery of information. The default email address listed in the directory will be limited to the form of "onyen@email.unc.edu". Alternately one may choose to create an alias, such as "alias@unc.edu", and publish this in the directory. Sending mail in this fashion ensures that mail is delivered to the appropriate mail box and that logging and investigation of failures can be undertaken.

E-mail may be electronically redirected from an "onyen@email.unc.edu" account to another e-mail account, using the existing forwarding services. If a member of the University community wishes to have e-mail redirected from his or her official address to another e-mail address (e.g., @aol.com, @hotmail.com, or an address on a departmental server), they will be required to acknowledge that they are accepting all risks and that the University cannot guarantee delivery. Redirecting e-mail does not absolve faculty, staff and students from the responsibilities associated with University communication sent to their official e-mail address.

 
 Q:

If I make changes to a listing, how soon will they show up in the Campus Directory?

A:

Changes made to your Directory entry are written to the Campus Directory database immediately and are updated in the LDAP directory ( ldap.unc.edu ) within an hour.

 
 Q:

If I make changes in the Campus Directory, will the changes also be made in the telephone book?

A:

Changes made to personal information in the Campus Directory are coordinated with the printed telephone directory and with other University administrative systems.

 
 Q:

Do my changes to a listing in the Campus Directory go to any other system that has this information and if so, when?

A:

Directory database updates are made available immediately to the following systems: SIS, Accounts Payable, Payroll. These systems may update their databases as soon as they receive the updates, or may collect them into batch updates which take place nightly.

 
 Q:

I've updated my listing in the Campus Directory. Why do I still have to go elsewhere to change information on my Benefits?

A:

This is because there are many vendors for Benefits and currently, there is no standard reporting of changes for all vendors. Changes must be done as directed by the specific vendor. For information on changing your address with the University's benefits vendors, go to http://hr.unc.edu/formfinder/forms-benefits/vendor_addresses.

 
 Q:

What are the privacy settings for my Campus Directory entry? How do I keep people from seeing information about me in the Campus Directory?

A:

Faculty/Staff:

You may choose Home Address and/or Home Phone to be private. In compliance with N.C. state statute, a policy for all persons employed by or affiliated with UNC-Chapel Hill requires that public, work-related information be publicly available. If there is an emergency situation requiring an exception to this policy and N.C. state law, an Exception Request form documenting this can be submitted. This form, to be signed by your supervisor and submitted to University Counsel for approval, is available on the Web ( https://dir.unc.edu/dir/update/work_privacy.jsp ) or can be obtained from the Campus Directory Coordinator in your department. An exception request must be renewed each academic year.

Students:

You may choose to make any or all of the data fields private. You can modify your privacy settings here using the Update Entry link, by contacting the Registrar's Office, or by using UNC-Chapel Hill's Student Central site. Log in and then select "Update Your Privacy Flags." Please note that displaying initials only has not yet been implemented in the Directory, but will be soon. Privacy settings for name, local address, and telephone are set by default to make all directory information available for public access. Any privacy changes made will be reflected in the online and hard copy Campus Directory. For guidelines about your right to privacy, please refer to the [ http://regweb.unc.edu/official/FERPA/ ] Family Educational Rights and Privacy Act .

If you choose to restrict release of your information by setting the "Enforce privacy" flag to "yes", your information will be excluded from the following:

  • UNC Campus Directory search

  • printed campus directory

  • printed lists generated by the Registrar's Office for outside users

  • Campus Operator directory

  • Commencement program (name excluded)

  • News services for publication of the Dean's List and degree recipients

Restriction remains on your record until you remove it either online via the Web, in writing, or by completing a form through the Office of the University Registrar.

Restriction prevents you and anyone else (including your parents) from receiving any information concerning your record over the telephone. It will be necessary for you to come in person and show photo ID or to send in a written request acknowledging the fact that you have placed a restriction on your record but require specific information.

 
 Q:

Can anyone else make changes to my Campus Directory entry?

A:

Update access in the Campus Directory is restricted to a specific combination of Onyen and password.

Human Resource Facilitators may update Campus Directory information on behalf of an employee. Employees are notified of any changes made on their behalf.

Students may request updates to be made through the Registrar's Office.

 
 Q:

What happens to my Campus Directory entry if I leave the University?

A:

When you leave the University, information related to your employment or student status will be removed from your Directory entry. Your Directory entry will remain, though it may contain only basic information about you, such as your name.

 
 Q:

Are there any plans to make the Campus Directory service a Single Sign On (SSO) application?

A:

This is under consideration for a future release.

 
 Q:

How should non-English speaking employees update their personal data in the Campus Directory?

A:

Employees who cannot read and write in English and who want to change their personal data can contact the Human Resource Facilitator in their department.

 

Copyright 2002-2007 The University of North Carolina at Chapel Hill.

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