Table of Contents
Protecting Computer Data
If your computer were stolen or compromised what sensitive information would the thief find? It is important that you take steps to protect your computer files from unauthorized access in order to prevent identity theft, financial account takeover, fraud, and unauthorized information alteration.
If you are a University employee, you are personally responsible for guarding any sensitive or confidential university information. Theft of student, medical, or account records, as well as your own personal social security number, credit card information, and passwords must be protected. Any combination of general information such as a name, date of birth, address, or driver's license number can also be used to steal someone's identity and must be treated securely.
This requires an effort on your part to secure any sensitive data you may have access to. The following are general safety procedures, as well as operating system-specific techniques. Anyone can benefit from taking these steps to safeguard their computers.
Tips for Securing Your Information
Download and install Symantec Antivirus (Windows) or Norton Antivirus (Macs). Both are available free through the [ https://shareware.unc.edu ] UNC Shareware Distribution to students, faculty members, and staff. Linux and Netware users can obtain a copy on CD. For more information regarding the license and software acquisition, refer to [ https://help.unc.edu/restricted/4574 ] this HelpSite article.
Be aware of how you distribute your private data. Do not post sensitive material - including your email address - in webpages and message boards, or send personal information in emails. Be alert for [ http://www.webopedia.com/TERM/p/phishing.html ] phishing - no legitimate company will request private information through email. Do not click on a link in a message requesting this information or copy/paste the url into your browser. If you are worried that your account may somehow be compromised, open a new browser window and go to the company's website or call a phone number you know to be valid.
Only give your email address to trusted sources. Never open an attachment unless you know the person who sent it and know they meant to send it to you.
Check your bank and credit card statements soon after receiving them to check that all charges are legitimate. If not, contact the agency immediately to address the problem. If you have not received your statement on time, also contact your agency to check that it has not be stolen.
Securing Windows
Windows XP
User accounts are a good start to data protection. Setting a username and password at login is the most basic of privacy restraints. Be sure to
[ http://help.unc.edu/?id=1552 ]
choose a good password. For greater privacy, create a user account for each user, and use the guest account for temporary users. User accounts can be modified and created through the Control Panel. You must make a folder (and all of its subfolders) private so that they cannot be seen by other users. This is only valid for folders included in your user profile (i.e. My Documents, Desktop, Favorites, etc.). Note that the hard drive on which the user profile is located must be formatted as NTFS. For further information, refer to
[ http://www.microsoft.com/windowsxp/using/security/learnmore/tips/knox1.mspx ]
this Microsoft article. If your hard drive is properly formatted, make your folders private by right-clicking on any folder in your user profile (i.e. under
Documents and Settings\YourUserName), then clicking
Properties. Under the
Sharing tab, check the
box.
Similarly, setting permissions for files and folders can allow a little bit more privacy. Common permissions include Full Control, Read Permissions, Modify Permissions, Change Owner, and Delete. To set, view, change, or remove permissions of files or folders, right-click on that file or folder and choose Properties, then click Security.
Windows XP Professional features an Encrypting File System. When you encrypt a file or folder using EFS, only your user account will be able to access it. This means you must have a logon username and password, and it's a good idea to set it so that when it comes back from sleep or hibernation it requires a password. If you leave your user account open, anyone can access the data. Note that compressed files or folders will be uncompressed if encrypted. To encrypt a file or folder highlight it, right-click, and choose Properties. On the General tab, click Advanced, then check the box. If encrypting a single file, you will be prompted to choose to Encrypt the file and the parent folder or Encrypt the file only. If encrypting a folder rather than one file, you can choose to encrypt only that folder or all files and subfolders as well.
Windows Firewall is the first line of defense for XP Service Pack 2, and is by default globally enabled. XP (no Service Pack) and Service Pack 1 users have the Internet Connection Firewall (ICF).
Note
If you do not have Service Pack 2, it is recommended that you download and install it now. (It is a good idea to back up your data beforehand, as some computers take the SP2 update somewhat less than gracefully.) To check to see if you have SP2, right-click on
My Computer and choose
Properties. Under the
General tab, you will see
System: Microsoft Windows XP. Below this should read
Service Pack 2. You can download SP2 using Windows Update, which is found by clicking on the
or under the
Automatic Updates tab of the same
System Properties window.
Windows Firewall is a stateful firewall, meaning that it observes the state of the network connections that cross it. It is turned on by default with all network communications blocked and is configured to block traffic that is not solicited or excepted (traffic which is specified to be allowed, such as from a valid program). It does not block outgoing traffic, however, and can be turned off by external programs.
Windows Vista
Vista attempts to address the major security issues found in previous versions of Windows; Microsoft asserts that it is the most secure Windows ever developed. Vista provides a number of features designed to protect against malware and viruses which could threaten personal data as well as offering an encryption tool for further security.
A key system in Vista is User Account Control. By default, user accounts are set up as limited accounts with fewer administrative privileges. This is designed to prevent malware from taking administrative privileges and seriously damaging your data, programs, and your operating system. When you want to perform an action which requires administrative rights, such as installing or uninstalling a program, accessing and editing other users' data, or changing Windows settings, users with default privileges must enter an administrative username and password. If you have your account set with administrative privileges you will be asked to allow or deny the action. You also have the option of right-clicking on a program and choosing "Run as Administrator."
As another security measure, Vista incorporates Windows Defender (previously known as Microsoft AntiSpyware), which prevents, quarantines, and removes spyware should your system be attacked.
As with XP, Vista's Windows Firewall is a stateful firewall. A big difference from previous Windows versions, however, is that Vista's firewall also monitors outbound traffic, allowing administrators to block or allow programs from communicating with other computers on a network. This is highly advantageous in preventing personal information from being broadcast across the internet through, for example, file sharing networks, as well as stopping viruses and malware from accessing means to further damage or exploit your system.
Vista Ultimate has the ability to encrypt your entire drive through a program called
[ http://www.microsoft.com/windows/products/windowsvista/features/details/bitlocker.mspx ]
BitLocker Drive Encryption. This feature protects the partition of your hard drive that holds the operating system (usually the
C drive) from online and offline attacks. Online attacks are those which occur when Vista is running and can be stopped by Windows Firewall, Windows Defender, your antivirus, and other software security measures. Offline attacks, on the other hand, are situations where someone attempts to access data while the operating system is not running, such as using a different operating system to bypass file permissions or booting the computer to an external disk to change the password and then log in with administrative privileges. BitLocker protects against offline attacks by verifying at every boot that no offline attack had been made; if it detects that an attack has occurred, it locks itself and only decrypts its contents when authenticated with your password.
To protect files on other drives you can use Encrypting File System. As in XP, this setting encrypts the folders and files you specify, giving you free access to them while you are logged in and encrypting them upon your closing the file. EFS is helpful in guarding files and folders from other users, but you must have administrator privileges to use the encryption. To encrypt using EFS, right-click on the file or folder and choose Properties. Under the General tab, choose . Check the box and click . You can follow this path again to decrypt the data.
Mac OS X Protection
By default Macs are configured at maximum security. File, web, and printer sharing, remote login and Apple events, and FTP access are all disabled; communication ports come closed. OS X disables even the administrator account from accessing system functions.
User accounts are accessible through the System Preferences by clicking on the icon. If you'd like to do more than add, remove, or modify an account you'll need to unlock it with the Administrator password. If you'd like to give the account the ability to change all computer settings, check the box.
Macs also have file and folder permissions. To view or modify permissions click on the file or folder, then choose → , or → if you've selected multiple files, and click . The menu at the top of the Ownership and Permissions indicates your access privileges for the item. If you are an owner you can choose a permission from the drop-down menu. If the choices are dimmed and do not drop down, then you don't have the permissions to change that setting. Click to change the permissions for the Owner, Group, or Others. If there is a lock beside the menu, click it to unlock it and enter an administrator password if prompted. Choose if you'd like to apply the same permissions to all files and subfolders within the folder or disk that you have selected.
Mac OS X comes with a firewall that, by default, monitors just incoming traffic. It is set to permit only the programs you specify access into your computer. Unfortunately, advanced configuration which will instruct the firewall to monitor outbound traffic as well requires instruction through the command-line interface Terminal. Tiger comes with a firewall and a Stealth Mode setting which prevents blocked traffic from receiving a response from your computer that would verify your existence to attackers. To turn Stealth Mode on, go to → → → and check the box.
FileVault is another integrated feature of OS X which encrypts and decrypts the contents of the home folder automatically using Advanced Encryption Standard (AES) with 128-bit keys. It is a volume located at the root directory of your computer designed to replace your home directory when you log into your account, and therefore looks and acts like a normal folder. Immediately when you log out the volume is unmounted and the data cannot be retrieved. The weakest part of FileVault is the password which you choose, so choose wisely. Note that FileVault is not designed to protect against hackers or viruses; when you are logged in, at which time you're at risk of attack, FileVault has decrypted data for use by you and your applications. That is a job for your firewall and antivirus program. FileVault is not on by default and must be accessed through →
Mac has introduced the Keychain, a system that stores passwords and permissions for encrypted disk images (see below), servers, and your .Mac account. In addition, it can be used to store notes securely. By default, the Keychain is unlocked when you log into your account. The Keychain can be configured to lock during inactivity or sleep, and when locked will ask for a password the next time secure data is accessed. To access, lock, or change settings on your Keychain, go to → .
A disk image can be used to encrypt a part of your hard disk for greater security. This can often be more helpful than FileVault as far as efficiency goes; whereas with FileVault you will be encrypting your entire hard disk - helpful if you're a government agent, but quite possibly overkill if most of your hard disk consists of music, pictures, and non-sensitive documents - with a disk image you can encrypt certain files or folders. [ http://www.macworld.com/2006/10/secrets/decmobilemac/index.php ] This article from Macworld.com details how to run a disk image.
Finally, Apple has made available the option for permanent deletion. Secure Trash Erase will, rather than leaving the file data in place and removing the file name, overwrites the deleted file or folder with null data, erasing it beyond possibility of reconstruction.
Cryptainer and Truecrypt
There are two programs designed for Windows which can be useful for protecting information.
Cryptainer and Truecrypt create virtual drive letters which you use to access the protected storage. This virtual drive appears under
My Computer as another disk. For example, on a CCI laptop you may currently have drives lettered
C: and
D: in addition to any network drives. These programs allow you to create another disk with a different letter (such as
F:) which you can then use to store and protect confidential files.
Setting up Cryptainer
Cryptainer is designed for Windows 95-Vista. It is available for download from
[ http://www.cypherix.com/cryptainer_le_download_center.htm ]
Cypherix.com. Click on the
link and save the file to your local disk. Double-click on the
cryle installer file and follow the setup prompts:
-
Cryptainer will ask you to designate the amount of disk storage you want to designate for protected storage and will ask you for a pass phrase.
Note
Storage for this free version is limited to 25 megabytes (the amount of data which could be held by approximately 16 floppy disks; as a reference point, a CD holds 700 megabytes). Upgraded versions which will allow larger amounts of storage start at $29.95.
-
By default the container is created in
C:\windows\system32\. If you have a separate disk partition (such asD:) for data, it is best to change the location of the directory Cryptainer will create to the partition where you keep your data. -
Be sure to select a secure password, but also something that is easy for you to remember. Follow [ http://help.unc.edu/?id=1552 ] these tips for selecting a password.
Important
Keep a copy of your password in a secure place. If you lose it, your data will be impossible to access.
Once setup is complete you will see a message similar to the following example indicating the letter for your new protected drive:
Using Cryptainer
Once Cryptainer has been installed, the new drive will appear under
My Computer. In the example below, the Cryptainer volume appears as the
F: drive:
You can immediately move all your confidential files to this new drive for protection:
Tip
-
The program installation will default to
C:\Program Files\Cryptainer LE. -
The next time you restart your computer you might need to restart Cryptainer to see this drive.
-
If your computer maps drives for access to storage or if you use removable drives, you may need to make some adjustments to your drive mappings.
Setting up Truecrypt
Truecrypt is available for Windows 2000-Vista and Linux. It can be downloaded at [ http://www.truecrypt.org/downloads.php ] Truecrypt.org.
For Windows, extract the file you downloaded to a temporary directory using WinZip or a similar program and double click on the TrueCrypt
Setup.exe file and follow the prompts.
It is not necessary to restart the operating system after the installation has completed.
Launch the TrueCrypt program. By default, you can launch the program from → → → .
Click the button to open the Volume Creation Wizard.
Create a file called
Test.txt: Navigate to
→ → → . Type 'TrueCrypt' in the Notepad document and save it as
Test.txt.
Take the defaults and then at the screen below designate the amount of space you would like to use for storage of encrypted files.
To place a file in the encrypted volume, open the TrueCrypt application.
Click
. Choose
and browse to the
Test.txt file you created. When prompted, enter the passphrase you created and the volume will be available in
Windows Explorer or
My Computer as the drive letter you selected. In the screen capture above the drive letter 'K' was selected.
Additional Help
For more information, visit ITS Security's [ https://www.unc.edu/security/faq ] Frequently Asked Questions.
If you have any further questions or concerns regarding how to safeguard information please contact the Security office through 962-HELP or by sending an email to
<security@unc.edu>.


