Table of Contents
This document explains how subjects and tags are used in the Knowledge Management Tool (KMT). Knowing how these work will help you understand how your document will be retrieved and searched for on the Help site.
Subjects are attached to documents by an administrator. They are pulled from a controlled vocabulary designed specifically for the Help site. The category tree on the Help site is created from this controlled vocabulary. The subject or subjects attached to a document determine where that document will appear in the category tree.
Tags are attached to documents by document owners. In other words, you can choose whatever tags you want for your document. Tags are entered on the Edit Properties screen as a comma separated list. You can enter as many tags as you want, but you should keep the following tips in mind when creating tags:
-
The search engine for the Help site already does a pretty good job of finding variant spellings, such as singular or plural forms of words.
-
Adding more tags does not necessarily make your document easier to find. Adding the right tags in a consistent fashion will. Try adding the same tag to multiple related documents to group them together.
-
The best way to make sure your documents are easy to find is to create meaningful titles and descriptions.
Information retrieval is a complicated issue with many aspects. Tags and subjects comprise only one part. If you would like to discuss possible strategies for organizing your documentation, please contact
<knowledge_management@unc.edu>.
Document Overview
Tags: No tagsSubjects: Knowledge Management Tool (KMT)
Genre: Tutorial
Audience: Everyone
This work is licensed under a Creative Commons Attribution 3.0 United States License.
Copyright 2002-2007 The University of North Carolina at Chapel Hill.
This
work is licensed under a
Creative Commons Attribution 3.0 United States License.
