Q:

What do I do if I have forgotten my Onyen password?

A:

Visit the [ https://onyen.unc.edu/cgi-bin/unc_id/chpw.pl#forgot ] Onyen Management Page for information on how to have your password reset.

Note

Passwords expire every ninety days. If your password was working recently but now is not, then it may just be expired. Visit the [ https://onyen.unc.edu/cgi-bin/unc_id/chpw.pl#forgot ] Onyen Management Page to change your expired Onyen password to a new one.

To prevent you from having to do this in the future, we recommend you setup the [ http://help.unc.edu/?id=4274 ] Challenge-Response system. You will then be able to reset you own password after answering a series of questions, such as "Mother's Maiden Name, Date of Birth, or Favorite Teacher" etc.

 

Copyright 2002-2007 The University of North Carolina at Chapel Hill.

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