How to Configure Microsoft Outlook

Introduction

You can use Microsoft Outlook to read email and newsgroups. This document explains how to configure Outlook for your university email.

If you use Outlook, your email address will remain the same whether you use another email program, but how you read and send email may change. Outlook utilizes IMAP (Internet Message Access Protocol), which is used at UNC-Chapel Hill. One of the advantages of using IMAP is that it allows you to store messages on the server. You can then access your mailbox from multiple locations.

Getting Started

Obtain an Email Account

Before you can access your university email with Outlook, you need to have an email account. See the document Creating an Onyen for information on obtaining an Onyen, which includes a free email account. Onyen is the name for UNC's campus-wide identifier that you can use to gain access to various electronic resources on campus. It's an acronym for the "Only name you'll ever need" and is the first step in creating a campus-wide login name. If you plan to use Thunderbird from home, you may want get an account with an ISP (Internet Service Provider). Refer to Internet Service Providers and Getting Web and Email from Home.

The Onyen stands for the Only Name You'll Ever Need and is the first step in creating a campus-wide login name.

Obtaining Outlook

Outlook comes installed on all new CCI laptops by default as part of Microsoft Office Professional. You can find information on obtaining a license at the Microsoft Products maintained by Software Acquistions. You will need to sign in using your Onyen and password to view the page.

Configuring Outlook

The first time you run Outlook, it will prompt you to create a new email or newsgroup account. Please refer the following table for information on the UNC email servers:

If you want modify settings and preferences after the wizard is finished, you can do so by clicking on Tools > E-mail Accounts . Select and then click . Click on the name of the account which by default will be and then click on.


To edit Outgoing Mail Server Settings, click on More Settings , and then go to the Outgoing Server tab.

It is important to check My outgoing server (SMTP) requires authentication and select Use same settings as my incoming server to allow sending e-mail using your UNC e-mail account from off-campus.


To edit the Mail Server Port Settings, click on the Advanced tab.


Once finished editing your settings, click on OK > Next > Finish

Note on POP Email Clients

If you use an email program configured to use POP, the computer you use to read email with may remove all of your messages from your inbox on the server. This means that you will only be able to use that particular computer to read old messages, because they will be stored in local files on that computer and not on the email server. Although Outlook allows you to configure it to read email using POP, it is not recommended that you do so.

Getting Help For Outlook

For more information on how to use Outlook, you can click on and then Additional information can also be found at http://support.microsoft.com/ .


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