How can I check or update the worklog of my Remedy ticket?
ID: 1460 | Description: No Description Available
Genre: Solution | Last Modified: 2007-06-12 | Audience: Everyone

Online Service Requests (Remedy Web Submit)
ID: 5833 | Description: Overview of online service requests.
Genre: Service Overview | Last Modified: 2007-08-28 | Audience: Everyone

Remedy Request for Service (RFS)
ID: 5832 | Description: An overview of the technical support ticket handling service provided by ITS for the campus.
Genre: Service Overview | Last Modified: 2007-10-04 | Audience: Everyone

Using the Remedy Online Help Request
ID: 4671 | Description: No Description Available
Genre: Tutorial | Last Modified: 2007-06-12 | Audience: Everyone

What do I do if I need technical support on the web? How do I submit a Remedy ticket?
ID: 1459 | Description: No Description Available
Genre: Solution | Last Modified: 2007-06-12 | Audience: Everyone

What is Remedy?
ID: 1458 | Description: No Description Available
Genre: FAQ | Last Modified: 2007-06-12 | Audience: Everyone

What is a Remedy ticket?
ID: 1383 | Description: No Description Available
Genre: FAQ | Last Modified: 2007-06-12 | Audience: Everyone

What is the Livetech Desktop Streaming service?
ID: 5331 | Description: No Description Available
Genre: FAQ | Last Modified: 2007-09-10 | Audience: Everyone

Whom do I contact if I want my department to start using Remedy?
ID: 1461 | Description: No Description Available
Genre: FAQ | Last Modified: 2007-07-17 | Audience: Everyone

1
Top
University of North Carolina - Chapel Hill