How to export calendar and import using .pst file in Office 2016
Description: Click File: In Outlook, click file in the upper left corner. Open & Export: Click on Open & Export on the left then select Import/Export Export to a File: Highlight export to a file and click next   Highlight Outlook Data File: Highlight Outlook Data File (.pst) Select the Calendar: Select the calendar you want […]
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How to Manually Update the Global Address List (GAL)
Description: Why and when would I need to update the GAL? When searching for a user in outlook using the address book and: You cannot find the person You can find the person and their email address is not listed or incorrect. This is usually due to a sync issue with the exchange server which is […]
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Dual Affiliate FAQ
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Managing Software Updates
Description: Campus IT uses the Software Center to manage and push Microsoft updates to computers that are on the Active Directory domain. Primarily it will be Faculty and Staff members that will have computers on the Active Directory domain.  The document is written based upon what Main Campus IT follows, your department may follow a different […]
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2-Step Verification (Duo)
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings The University is migrating Exchange accounts to Office 365 and can be configured on either Desktop client (Windows, Mac OS X) or Mobile Device (iPhone/iPad (iOS), Android). This document is written to take a person through the Office 365 Email Configuration. Please see the tabs below for the supported email applications.  […]
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[Office 365] How can I set up Thunderbird for Mac and Windows?
Description: The document is written to configure version 38.0.2 of Thunderbird. If you are using an earlier version of Thunderbird please upgrade. Since Microsoft is not recommending this client and it does not offer full support of all functions of Office 365, you may only Send/Receive email from this client. This client is not recommend by […]
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Exchange 2013 to Office 365 Communication Information
Description: Exchange 2013 to Office 365 Communication Information UNC Information Technology Services Migration process The ITS messaging team has a background process that is syncing on-premise mailboxes to Office365. Once this initial sync has reached 95% we are ready to migrate the mailboxes.   Once your migration to Office365 starts process takes some time to complete […]
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Office 2016 for Mac Install Guide (Onyen Restricted)
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Installing Remedy Desktop Client on Windows
Description: Please keep in mind that BMC is not officially supporting Windows 8 and 10, so there may be undiscovered issues. The Remedy Desktop Client is no longer officially supported and will stop functioning under the next version of Remedy. If possible, please use the web client (https://remedy.unc.edu) instead. To Install Remedy on:
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