Installing Remedy Desktop Client on Windows
Description: Please keep in mind that BMC is not officially supporting Windows 8 and 10, so there may be undiscovered issues. The Remedy Desktop Client is no longer officially supported and will stop functioning under the next version of Remedy. If possible, please use the web client (https://remedy.unc.edu) instead. To Install Remedy on:
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Outlook Web App Login Changes
Description: On Dec 19th, 2015 the login for the on-premise Exchange system will change.  This change is part of a series of changes that will enable better integration with Office 365.  You will still be able to login with your Username as onyen and Password as onyen password. The OWA login screens are as follows:   […]
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VPN Installation and Clients (Onyen Restricted)
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WiFi Tips
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Campus Exchange account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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[Exchange] UNC Holiday Calendar
Description: In order to view the UNC Holidays on your calendar you will need to open a shared calendar called “UNC Holidays“. Please follow the instructions below to add the shared calendar: Windows Mac OS X Web
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Connecting to the UNC Wired Network
Description: Connecting your computer to the University network involves three steps: Finding your network card(s) hardware address. Registering your network card(s) hardware address. Configuring your system for the University wired or wireless network (Some Game Systems).
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What is the Clutter feature in Outlook for Office 365?
Description: Clutter is a new feature that is being introduced by Microsoft in Outlook and Outlook Web App for Office 365.  This feature allows low priority emails to be place in a single folder.  From this point the user can easily read the messages at a later date if wanted.  The idea is to help clean […]
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Office 365 Help Index
Description: This document is written to provide assistance with using office 365.  
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Heelmail Office365 Setup on iOS
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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