[Exchange] Alpine Configuration for Exchange Access
Description: UPDATE: ITS has released a new version of Alpine Client.  This version will include a new authentication method.  Users may see the following message when running the new Alpine Client for the first time:   [>Failed to disable SASL authenticator “GSSAPI”: name not found<] please follow the instructions below to fix the issue. Because of […]
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What is an email alias and how do I create one?
Description: Email Aliasing: Email Addresses Made Easier Email addresses can be difficult to remember, resulting in mistakes when people try to send you email. But good news! You can request an easy-to-remember nickname (alias) for your email address. The alias consists of your first and last name separated by an underscore and followed by @unc.edu. For […]
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How Can a Resource Calendar Be Renamed?
Description: A Resource Calendar can be renamed, but only by a calendar administrator. Requests can be submitted through Remedy or by calling 962-HELP for assistance.
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Office365 – How to recall a message in Outlook?
Description: Message Recall is available on the Office365 using the Microsoft Outlook application. The recipient of the message you want to recall must also be using an Office 365 email account. This option is not available using the Microsoft Outlook Web App (OWA) or Outlook 2011/2016 for Mac. Please visit https://support.office.com/en-us/article/Recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0 for more information.    
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How Can I Create a Resource Calendar?
Description: A Resource Calendar can be created only by a calendar administrator. Requests can be submitted through Remedy or by calling 962-HELP for assistance.
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Office 365 – Out of Office Assistant (Automatic Replies)
Description: The Out of Office Assistant within Microsoft Outlook allows you to configure custom auto-responses to be sent in reply to the mail you receive while out of the office for reasons such as vacation or sickness. The robust configuration allows you to specify start and end dates and times, reply with messages tailored to people […]
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Office 365 – About the Microsoft Outlook Address Book
Description: Overview The Address Book is a collection of address books or address lists. You can use the Address Book to look up and select names, e-mail addresses, and distribution lists when you address messages. When you type a name in the To, Cc, or Bcc fields of an e-mail message, Microsoft Outlook automatically checks to […]
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How to Convert your Pine Address Book for use in Exchange or HeelMail Contacts.
Description: The University Pine application does not automatically convert the address book to the Campus Exchange or HeelMail system. Please follow the instructions below to convert your Pine address book to a Comma Separated Value (.csv), so it can be imported into Campus Exchange or HeelMail. In order to convert your Pine Addressbook (.addressbook file) to […]
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What is the University’s recommended Exchange Email and Calendar Client?
Description: Overview Since 2011, University has migrated to Exchange, and it has become the primary email server for University employees. The student body of the University is not affected by this change unless they are “student employees.” This document is written to cover the support for Exchange and email clients for employees. Because Exchange is a […]
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Taking Your E-Mail and Data With You When You Leave
Description: These instructions are intended for students to back up personal data and not intended to be used for institutional data. If you have questions about the type of data you want to back up, please contact the ITS Servicedesk at http://help.unc.edu/servicedesk. About Your E-Mail & AFS Space After you leave the university, your access to […]
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