Office 365 Frequently Asked Questions
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through the Office 365 email configuration. Please see the tabs below for the […]
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[Office 365] How can I set up Thunderbird for Mac and Windows?
Description: The document is written to configure version 38.0.2 of Thunderbird. If you are using an earlier version of Thunderbird please upgrade. Since Microsoft is not recommending this client and it does not offer full support of all functions of Office 365, you may only Send/Receive email from this client. This client is not recommend by […]
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Campus Exchange account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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[Exchange] UNC Holiday Calendar
Description: In order to view the UNC Holidays on your calendar you will need to open a shared calendar called “UNC Holidays“. Please follow the instructions below to add the shared calendar: Windows Mac OS X Web
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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[Exchange] How to Set Free/Busy Options in Outlook
Description: This document is written to show how to set the Free-Busy options for the Outlook email clients. By default Microsoft sets the Calendar Entries to show as Free or Busy when viewed by other people. Please follow the instructions below to set Free/Busy options. Free/Busy settings are essentially the privacy settings for Exchange Calendar (you can […]
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Self Service Tool (Email, Listserv, and Mass Email)
Description: As of January 11th 2016 some new changes have been made to the Self Service Tool. The changes will mainly affect Mass Mail and Email – My Alias tool.  The new changes include: A WYSIWYG Editor to allow some HTML Elements for Mass Mail. The My Alias tool has been moved under the home tab. […]
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Taking Your E-Mail and Data With You When You Leave
Description: These instructions are intended for students to back up personal data and not intended to be used for institutional data. If you have questions about the type of data you want to back up, please contact the ITS Servicedesk at http://help.unc.edu/servicedesk. About Your E-Mail & AFS Space After you leave the university, your access to […]
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