How to login to Office 365
Description: The University is transitioning to Office 365, along with this transition comes a new way to log in called Federated Log in.  Please see the examples below, and note that most Microsoft Federated log in sites will take you to the University of North Carolina at Chapel Hill log in site. Federated Log in(s)  
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Office 365 Frequently Asked Questions
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for […]
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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What is the Clutter feature in Outlook for Office 365?
Description: Clutter is a new feature that is being introduced by Microsoft in Outlook and Outlook Web App for Office 365.  This feature allows low priority emails to be place in a single folder.  From this point the user can easily read the messages at a later date if wanted.  The idea is to help clean […]
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Heelmail Office365 Setup on iPhone/iPad (iOS)
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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HeelMail Frequently Asked Questions
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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Campus Mail Cheat Sheet for HeelMail, Exchange, and Office 365
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Taking Your E-Mail and Data With You When You Leave
Description: These instructions are intended for students to back up personal data and not intended to be used for institutional data. If you have questions about the type of data you want to back up, please contact the ITS Servicedesk at http://help.unc.edu/servicedesk. About Your E-Mail & AFS Space After you leave the university, your access to […]
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