Office 365 – Outlook Web App (OWA)
Description: You may access basic services provided through Office 365 system by visiting http://heelmail.unc.edu or http://office.unc.edu (click on the Mail icon). The following information is to acquaint you with the basic features that are offered through the Outlook Web Application (OWA). Getting Started with OWA Before logging into your Office 365 account, you will need to […]
» Subjects: Calendar, Email, HeelMail, Office 365, Webmail » Tags: Mail Client, Office 365, OWA
Why can’t I send a message to more than one list at the same time?
Description: The Allow Cross-Posting option defaults to NO for all new lists, and this is why you received that error message. The fix for it is: Visit http://selfservice.unc.edu/listmanager, then log in with your Onyen and password. Click the Log In and List Administrators links to log into your list. Go to Utilities > List Settings > […]
» Subjects: Email, Listserv » Tags: Mail Client, Message, Web Interface
What types of messages should I be deleting, and where should I look for them?
Description: Obviously, you should keep any messages that are important to you. Deleting any others will help reduce the total amount of space that your mailbox is using. An important thing to keep in mind is messages with large attachments can increase your mailbox size exponentially! Tip: One useful feature of many e-mail clients is the ability […]
» Subjects: Email, Introduction to Email » Tags: Mail Client, Recommend
Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
» Subjects: Email, Exchange, HeelMail » Tags: Mail Client, Out of Office, outlook, OWA, Vacation
How to Obtain Headers from an email?
Description: If you are Faculty/Staff or Student, wanting to report a Phishing and/or SPAM email please follow these instructions: http://help.unc.edu/help/how-to-forward-suspect-phishing-spam-email-messages-for-evaluation/. The instructions below are intended for a technician or administrator assisting a Faculty/Staff or student in obtaining email headers. Note: Once the email headers are obtain you will need to copy and paste them into a text […]
» Subjects: Email, Introduction to Email, Office 365 » Tags: Headers, Mail Client
Office365 – How to recall a message in Outlook?
Description: Message Recall is available on the Office365 using the Microsoft Outlook application. The recipient of the message you want to recall must also be using an Office 365 email account. This option is not available using the Microsoft Outlook Web App (OWA) or Outlook 2011/2016 for Mac. Please visit https://support.office.com/en-us/article/Recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0 for more information.
» Subjects: Email, Exchange, Office 365 » Tags: Campus Exchange, Mail Client, Office 365, Recall
Why can’t someone in Brazil using an ISP in Taiwan send messages to my UNC e-mail account?
Description: In accordance with best practices and industry standards, UNC e-mail administrators have taken an aggressive stance in removing spam from the UNC e-mail system. We have absolutely nothing against your mom, colleague, or friend. UNC-Chapel Hill reserves the right to reject mail identified as spam without providing notification to the recipient. In addition, legitimate e-mail […]
» Subjects: Email, Spam and Phishing » Tags: Mail Client, spam, Web Interface
Why didn’t I receive an e-mail message I was expecting?
Description: Various possible reasons include: The message contained a virus and was rejected. In addition to automatically rejecting the most notorious virus attachments, e.g. .scr and .pif files, we maintain current virus definition signature files on the UNC-Chapel Hill incoming mail servers to filter out viral messages. The message was sent from a blocked domain and […]
» Subjects: Email, Spam and Phishing » Tags: Junk Folder, Mail Client, spam
Office 365 – Out of Office Assistant (Automatic Replies)
Description: The Out of Office Assistant within Microsoft Outlook allows you to configure custom auto-responses to be sent in reply to the mail you receive while out of the office for reasons such as vacation or sickness. The robust configuration allows you to specify start and end dates and times, reply with messages tailored to people […]
» Subjects: Email, Exchange, Office 365 » Tags: Campus Exchange, Mail Client, Office 365, Out of Office, OWA, Vacation
Office 365 – About the Microsoft Outlook Address Book
Description: Overview The Address Book is a collection of address books or address lists. You can use the Address Book to look up and select names, e-mail addresses, and distribution lists when you address messages. When you type a name in the To, Cc, or Bcc fields of an e-mail message, Microsoft Outlook automatically checks to […]
» Subjects: Email, Exchange, Office 365 » Tags: Address Book, Campus Exchange, Mail Client, Office 365