Office 365 Resource Index
Description: This document was written to provide training resources for using Office 365.
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for […]
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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What is the Clutter feature in Outlook for Office 365?
Description: Clutter is a new feature that is being introduced by Microsoft in Outlook and Outlook Web App for Office 365.  This feature allows low priority emails to be place in a single folder.  From this point the user can easily read the messages at a later date if wanted.  The idea is to help clean […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description:   What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some cases phishing is an attempt to collect money.  Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or by […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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[Exchange] How to Set Free/Busy Options in Outlook
Description: This document is written to show how to set the Free-Busy options for the Outlook email clients. By default Microsoft sets the Calendar Entries to show as Free or Busy when viewed by other people. Please follow the instructions below to set Free/Busy options. Free/Busy settings are essentially the privacy settings for Exchange Calendar (you can […]
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Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
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[Exchange] What are Permission Levels in Outlook?
Description: Calendar and/or Folder permissions: This type of sharing that allows selected users to view the contents of your calendar or folder, but does not allow other users to send email on your behalf. When setting up permissions, you can determine exactly how much access a user has to your Calendar or Folder. The permissions are […]
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[Exchange] Outlook 2011 for Mac Configuration
Description: The University’s Campus Exchange account can be configured in Outlook 2011 for Mac. This client offers full support for Exchange and is one of the recommended clients for Mac. In order to setup your account, please follow the configuration instructions below. The client (only) is available for download at http://shareware.unc.edu. Configuration Settings User Name: Onyen […]
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