Office 365 – What are Permission Levels in Outlook?
Description: Calendar and/or Folder permissions: This type of sharing that allows selected users to view the contents of your calendar or folder, but does not allow other users to send email on your behalf. When setting up permissions, you can determine exactly how much access a user has to your Calendar or Folder. The permissions are […]
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Office 365 – Resource Index
Description: This document was written to provide training resources for using Office 365.  
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for […]
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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Office 365 – What is the Clutter feature in Outlook?
Description: Clutter is a new feature that is being introduced by Microsoft in Outlook and Outlook Web App for Office 365.  This feature allows low priority emails to be place in a single folder.  From this point the user can easily read the messages at a later date if wanted.  The idea is to help clean […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description:   What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some cases phishing is an attempt to collect money.  Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or by […]
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Getting Connected at UNC
Description:
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Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
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What is the University’s recommended Exchange Email and Calendar Client?
Description: Overview Since 2011, University has migrated to Exchange, and it has become the primary email server for University employees. The student body of the University is not affected by this change unless they are “student employees.” This document is written to cover the support for Exchange and email clients for employees. Because Exchange is a […]
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Create and Manage a Distribution List in Outlook
Description: Introduction Do you find yourself emailing the same group of people over and over again? If so, a distribution list may be a good solution for you. Distribution lists contain email addresses for multiple people. Unlike a listserv, a distribution list is your own personal list of people that you manage via Outlook. Create a […]
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