Office 365 Resource Index
Description: This document was written to provide training resources for using Office 365.
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through the Office 365 email configuration. Please see the tabs below for the […]
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Campus Exchange account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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What is the Clutter feature in Outlook for Office 365?
Description: Clutter is a new feature that is being introduced by Microsoft in Outlook and Outlook Web App for Office 365.  This feature allows low priority emails to be place in a single folder.  From this point the user can easily read the messages at a later date if wanted.  The idea is to help clean […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description: The university’s Cisco Iron-Port filtering system allows us to report both Phishing and SPAM emails directly to Cisco.  This document is written to assist in forwarding suspect Phishing and SPAM emails. What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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[Exchange] How to Set Free/Busy Options in Outlook
Description: This document is written to show how to set the Free-Busy options for the Outlook email clients. By default Microsoft sets the Calendar Entries to show as Free or Busy when viewed by other people. Please follow the instructions below to set Free/Busy options. Free/Busy settings are essentially the privacy settings for Exchange Calendar (you can […]
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[Exchange] How to Access a Shared Mailbox
Description: How to Access Shared Mailboxes with:
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Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
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[Exchange] Email and Calendar FAQ
Description: Overview Migration Process Using Exchange Calendar Security Mobile Devices Other Questions Known Issues
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