[Office 365] How can I set up Thunderbird for Mac and Windows?
Description: The document is written to configure version 38.0.2 of Thunderbird. If you are using an earlier version of Thunderbird please upgrade. Since Microsoft is not recommending this client and it does not offer full support of all functions of Office 365, you may only Send/Receive email from this client. This client is not recommend by […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description:   What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some cases phishing is an attempt to collect money.  Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or by […]
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What are the Junk Mail Controls in Mozilla Thunderbird?
Description: Introduction Mozilla Thunderbird has a built in feature called Junk Mail. It automatically detects incoming email messages that appear to be junk mail (also known as spam). Messages that Thunderbird thinks are junk will display a junk mail icon. At first, you must train Thunderbird to identify junk mail by using the Junk toolbar button […]
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How do I find my local mail folders in Mozilla Thunderbird?
Description: The instructions below are designed to help you find where the local folders emails are stored for Thunderbird application on your computer.  This can be useful if you need to backup your local folders.  To backup your folders you will need to back up the files in the path provided. Note: If you are a […]
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What are the Junk Mail Controls in Thunderbird?
Description: Introduction Thunderbird has a built in feature called Junk Mail. It automatically detects incoming email messages that appear to be junk mail (also known as spam), and then can perform a number of configurable actions on those messages. Messages that Thunderbird thinks are junk will display a junk mail icon. At first, you must train […]
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How Do I Change Where My Reply Starts in Mozilla Thunderbird?
Description: In Mozilla Thunderbird, when replying to a message, you can have your reply inserted above or below the original message. Instructions to Change Reply Location 1. While logged in to Mozilla Thunderbird, click on the menu and click on. 2. On the left-hand menu, select the option under your email account, which will bring up […]
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Software Acquisition – Available Software
Description: For a full listing of software available through the ITS Software Acquisition office please visit their Available Software page.
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How do I send mail from another address in Mozilla Thunderbird?
Description: What are Identities in Mozilla Thunderbird? Settings used when you start composing a message Settings used when you send a message Mozilla Thunderbird 0.7 or later is required for these instructions for creating multiple identities. Create an Identity To create an identity in Mozilla Thunderbird, go to Tools > Account Settings to open the Account […]
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[Exchange/HeelMail] Exporting your Address Book from Thunderbird or Mulberry.
Description: The Thunderbird or Mulberry application does not automatically convert the address book to the Campus Exchange or HeelMail system. Please follow the instructions below to convert your Thunderbird or Mulberry address book to a Comma Separated Value (.csv), so it can be imported into Campus Exchange or HeelMail. The following instructions will guide you in […]
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