Managing Software Updates
Description: Campus IT uses the Software Center to manage and push Microsoft updates to computers that are on the Active Directory domain. Primarily it will be Faculty and Staff members that will have computers on the Active Directory domain. The document is written based upon what Main Campus IT follows, your department may follow a different […]
» Subjects: Software, Software Center, Windows » Tags: SCCM, Software Center, Updates, Windows
2-Step Verification (Duo)
Description: COMING SOON! On September 25th 2017, 2-Step Verification (Duo) will be placed on Confluence and Jira; this will be required to authenticate to these applications.
» Subjects: 2-Step Verification, Android, Authentication, iOS, Mobile Devices, Security, Windows » Tags: 2-step, account, add, Android, Authenticae, authentication, Cell Phone, citrix, delete, Device, Devices, Duo, DuoSecurity, Identity, iOS, Landline, Mac, Mac OS X, Message, mobile, Operating, Passcode, PC, phone, Push, register, security, smartphone, System, Tablet, text, Two-factor, Verification, Verify, vpn, w-2, Windows
Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for […]
» Subjects: Android, Calendar, Email, Exchange, HeelMail, Introduction to Email, iOS, Migration, Mobile Devices, Office 365 » Tags: Android, Apple Calendar, Apple Mail, calendar, Exchange, HeelMail, iOS, iPad, iphone, Mac Mail, Mac OS X, Office 365, outlook, Outlook App, Windows
How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook. This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note: The following process can lead to removing the email from your […]
» Subjects: Email, Exchange, HeelMail, Microsoft, Office 365, Office 365 » Tags: Exchange, HeelMail, local folder, Mac, Office 365, outlook, pst, Windows
Connecting to the UNC Wireless Network
Description: Operating System (All) eduroam UNC-PSK Windows 7/8/8.1/10 * 8 RT Mac OS X (10.6 – 10.12.x) Linux iOS (9.x) Android (4.x.x – 7.x.x) Windows Phone Chromebook Blackberry Please click the buttons below to expand and see the configuration instructions: Due to many issues with wireless connections dropping while on Mac OS X. The University […]
» Subjects: Connecting to the Network, Networking, WiFi, Wireless Networking » Tags: Android, eduroam, go.unc.edu, guest token, Guest Wifi, iOS, Mac OS X, Microsoft Windows, UNC-PSK SSID, UNC-Secure, url, web, Windows
Setup Procedures for Authorized Qualys Scans of Windows Systems with a Local Account (Not a domain account) (Onyen Restricted)
» Subjects: Security » Tags: Authenticated Scans, qualys, Windows
How do I change my Windows Password on my CCI laptop?
Description: Computers that are not connected to a domain: The following steps will explain how to change the password for the user currently logged into the machine. While logged in to Windows press Ctrl+Alt+Del simultaneously and select Change Password. Type in your current password in the Old Password text box and then type in your new […]
» Subjects: CCI Laptop, Support » Tags: passwords, Windows
Migrating from Windows to Mac?
Description: Are you a Microsoft Windows User and Migrating to a Mac? If you want to learn more about the differences and how to do things on your Mac; like you did in Windows. Please go to Apple’s Switch 101 site to learn more about migrating from Windows to Mac. For more information or refresher about […]
» Subjects: Support » Tags: convert, Mac, migrating, moving to, User, Windows