How do I install Adobe Creative Cloud Applications?
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Managing Software Updates
Description: Campus IT uses the Software Center to manage and push Microsoft updates to computers that are on the Active Directory domain. Primarily it will be Faculty and Staff members that will have computers on the Active Directory domain.  The document is written based upon what Main Campus IT follows, your department may follow a different […]
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2-Step Verification (Duo)
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for […]
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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Connecting to the UNC Wireless Network
Description:   Operating System (All) eduroam UNC-PSK Windows 7/8/8.1/10 * 8 RT Mac OS X (10.6 – 10.10.x) Linux iOS (8.x) Android (4.x.x – 5.x.x) Windows Phone Chromebook Blackberry Please click the buttons below to expand and see the configuration instructions: Due to many issues with wireless connections dropping while on Mac OS X. The University […]
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How to Apply Qualys Scan Prep Group Policy for Windows Systems in ad.unc.edu (Onyen Restricted)
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Setup Procedures for Authorized Qualys Scans of Windows Systems with a Local Account (Not a domain account) (Onyen Restricted)
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How do I change my Windows Password on my CCI laptop?
Description: Computers that are not connected to a domain: The following steps will explain how to change the password for the user currently logged into the machine. While logged in to Windows press Ctrl+Alt+Del simultaneously and select Change Password. Type in your current password in the Old Password text box and then type in your new […]
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Vista – Successfully Installing Applications
Description: Purpose In previous versions of Windows, a user only had to double-click on a file to start the installation of a program. With the introduction of Windows Vista and enhanced security controls, successfully installing applications–even while logged on as an Administrator–requires one extra step. Run as Administrator To successfully install an application, you may need […]
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