Office 365 – How can I send an email from a vendor-hosted application using a UNC custom domain?

This document explains how you can send mail from a vendor-hosted application or system using a custom unc.edu domain without triggering Office 365’s anti-spoofing system.

Decide on the domain name from which you want to send. For example, the domain name for survey@qualtrics.unc.edu is “qualtrics.unc.edu”.

Check in DNS to see if that domain is in use, and what attributes it has, by going to a command prompt and typing:
Nslookup

Set type=any

Domainname.unc.edu

If there is no domain with the name you have chosen, and no TXT record that conflicts with your request, open a Help Request with ITS Networking requesting the domain be created in DNS.

Networking will have you sign a Memorandum of Understanding (MOU) as part of the process (Note: you may scan and upload the signed MOU to the Help Request).

Also ask Networking to create a TXT record in DNS for the domain. Include the SPF record that your vendor wants you to use. It will look something like this:

“v=spf1 include:_spf.qualtrics.com ?all”

 

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