The following is a list of frequently-asked questions about the Campus Directory service.
Questions & Answers
Who is in the Campus Directory?
The Campus Directory provides telephone, address, URL, and e-mail information for faculty, staff, students and affiliates of UNC-Chapel Hill.
Faculty/Staff: In compliance with N.C. state statute, all persons employed by or affiliated with UNC-Chapel Hill are required to have their public, work-related information publicly available. Home address and other personal information are not required to be publicly available.
Students: Under the Family Educational Rights and Privacy Act (FERPA), students have the right to restrict the release of their information in the Directory.
Where did my information in the Campus Directory come from?
Information in the Campus Directory is compiled from a number of administrative systems of record, including ConnectCarolina, the Human Resources Information Systems, the ConnectCarolina Personnel Action system and the Affiliate system. Information in the Directory is refreshed continuously to reflect new and updated information entered into the systems of record.
How can I change the information listed under my name in the Campus Directory?
Individuals can update their own information in the Campus Directory by logging in to the ConnectCarolina portal (http://connectcarolina.unc.edu) and selecting the Self-service button and Update Personal Information link on the left-hand navigation menu. Human Resource Facilitators can also update information for employees and affiliates assigned to their department.
I’m not in the Campus Directory. Why not? How do I get added?
You will not appear in the Campus Directory until information about your affiliation with the University has been received from an administrative system of record.
Newly admitted students will appear in the directory after the census date for their first term. Information for students is provided by ConnectCarolina.
New employees will generally appear in the directory within a day or two after their hire date, but it may take up to a full pay cycle (2 weeks for SHRA employees, a month for EHRA employees) for the information to be provided by the HR and Payroll systems.
UNC affiliates who wish to have an entry in the Directory should have their departmental school/division HR office submit a request in the AffiliateWeb system.
If you do not appear in the Directory after a reasonable amount of time, contact the ITS Response Center at 962-HELP to submit a Remedy request.
My working title in the Campus Directory is wrong. How do I get it corrected?
Working titles for UNC-Chapel Hill SHRA positions are maintained and updated in the University’s Human Resources Information System (ConnectCarolina). If your SHRA working title needs to be changed, please contact the individual within your department who handles payroll and human resources matters. If you are unsure of who this individual is, you may ask your supervisor or consult the Human Resources website for the name of your assigned school/division HR office.
Working titles for UNC-Chapel Hill EHRA positions are maintained and updated in the University’s ConnectCarolina Personnel Action system. EHRA faculty and non-faculty personnel should contact their school/division HR office (see above) to have changes made to their working title.
Working titles for UNC-Chapel Hill affiliates are maintained and updated in the University’s AffiliateWeb system. Affiliated personnel should contact their school/division HR office (see above) to have changes made to their working title.
My department affiliation listed in the Campus Directory is wrong. How do I get it corrected?
UNC-Chapel Hill department names are established through the University payroll process. If your listed department name needs to be changed, please contact the individual within your department who handles payroll and human resources matters. If you are unsure of who this individual is, ask your supervisor or consult the Human Resources website for the name of your assigned school/division HR office.
My name in the Campus Directory is wrong. How do I get it corrected?
You can set a preferred name to be used in the Campus Directory by logging in to the ConnectCarolina portal (http://connectcarolina.unc.edu) and selecting the Update Personal Information link. To have a legal name corrected, current and former students should contact the Registrar’s Office. Current employees should contact their school/division HR office. Former employees should contact the UNC Payroll office. Affiliates should contact the PID Office.
What email addresses can be listed in the ITS Online Campus directory?
The email address listed in the online campus directory reflects the primary business email address in the ConnectCarolina system. That email address defaults to email@example.com, but can be changed from the Update Personal Information link in the ConnectCarolina portal (http://connectcarolina.unc.edu) to an firstname.lastname@example.org or an email address in a domain selected from a list of pre-approved UNC departmental domains.
If I make changes to a listing, how soon will they show up in the Campus Directory?
Changes made to personal information are written to the Campus Directory database immediately. Most of these changes are updated in the campus LDAP directory in less than one minute. Other changes, including changes to Privacy settings, may take up to 5 minutes to propagate to the campus LDAP directory. Please note, that it may take up to 24 hours for your directory information to propagate to other campus systems.
If I make changes in the Campus Directory, will the changes also be made in the telephone book?
Changes made to personal information in the Campus Directory are coordinated with the printed telephone directory and with other University administrative systems.
Do my changes to a listing in the Campus Directory go to any other system that has this information and if so, when?
Directory database updates are transmitted immediately to the UNC LDAP directory and Active Directory; and are transmitted nightly to the following systems: Payroll, Accounts Payable, Remedy, UNC OneCard.
I’ve updated my listing in the Campus Directory. Why do I still have to go elsewhere to change information on my Benefits?
This is because there are many vendors for Benefits and currently, there is no standard reporting of changes for all vendors. Changes must be done as directed by the specific vendor. For information on changing your address with the University’s benefits vendors, go to http://hr.unc.edu/form-finder/benefits-forms.
What are the privacy settings for my Campus Directory entry? How do I keep people from seeing information about me in the Campus Directory?
You may choose Home Address and/or Home Phone to be private. In compliance with N.C. state statute, a policy for all persons employed by or affiliated with UNC-Chapel Hill requires that public, work-related information be publicly available. If there is an emergency situation requiring an exception to this policy and N.C. state law, an Exception Request form documenting this can be submitted. This form is available on the Human Resources website ( http://hr.unc.edu/form-finder/employee-records-forms/ ) or can be obtained from the Campus Directory Coordinator in your department. An exception request must be renewed each academic year.
You are able to set privacy for address and phone information within the Portal. You can modify these privacy settings by logging into the ConnectCarolina portal (http://connectcarolina.unc.edu), and selecting the Update Personal Information link. Any privacy changes made will be reflected in the online and printed Campus Directory.
For guidelines about your right to privacy, please refer to the Family Educational Rights and Privacy Act . If you wish to fully restrict your information from appearing in the directory, you will need to go to the Registrar’s Office to invoke this setting. When full FERPA restriction is invoked, your information will be excluded from the following:
- UNC Campus Directory search
- printed lists generated by the Registrar’s Office for outside users
- Campus Operator directory
- Commencement program (name excluded)
- News services for publication of the Dean’s List and degree recipients
Restriction remains on your record until you remove it by completing a form through the Office of the University Registrar.
Restriction prevents you and anyone else (including your parents) from receiving any information concerning your record over the telephone. It will be necessary for you to come in person and show photo ID or to send in a written request acknowledging the fact that you have placed a restriction on your record but require specific information.
Can anyone else make changes to my Campus Directory entry?
Update access in the Campus Directory is restricted to a specific combination of Onyen and password.
Human Resource Facilitators may update Campus Directory information on behalf of an employee or affiliate assigned to their department.
Students may request updates to be made through the Registrar’s Office.
What happens to my Campus Directory entry if I leave the University?
When you leave the University, information related to your employment or student status will be removed from your Directory entry and your entry will no longer be visible in the public Campus Directory.
How should non-English speaking employees and students update their personal data in the Campus Directory?
Employees who cannot read and write in English and who want to change their personal data can contact the Human Resource Facilitator in their department. Students should contact the Registrar’s Office to make changes on their behalf.