Campus Mail Cheat Sheet for HeelMail and Exchange

  • On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers.
  • On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365.  You will need to change your account settings.  Please see the HeelMail (Office365) column for settings for either Email Application or Mobile Device (iOS and Android).  It may be necessary to remove and re-add your account.

HeelMail (Office365)

Campus Exchange

Outlook 2007/2010/2013

Type of Setup:

Automatic Configuration

Settings:

Email Address: onyen@live.unc.edu

Username: onyen@ad.unc.edu

Password: onyen Password

Server name: outlook.office365.com

Type of Setup:

Automatic Configuration

Settings:

Email Address: onyen@ad.unc.edu

Password: onyen password

Login after setup:

Username: AD\onyen

Password: onyen password

Entourage 2008
*If client is using Entourage, speak with a supervisor before upgrading to Office 2011

*Upgrade to Office 2011

*Upgrade to Office 2011

Outlook 2011

Type of Setup:

Exchange Account

Settings:

Email Address: onyen@live.unc.edu

Password: onyen Password

Method: Username / Password

Username: onyen@ad.unc.edu

Type of Setup:

Exchange Account

Settings:

Email Address: onyen@ad.unc.edu

Password: onyen password

Method: Username / Password

Username: onyen

Thunderbird

(17.x.x or greater)

Not Preferred

General IMAP Settings

Type of Setup:

IMAP Setup

Settings:

Incoming Server: outlook.office365.com

Incoming Port: 993

Security type: SSL/TLS

Authentication Type: Normal Password

Email Address: onyen@live.unc.edu

Username: onyen@ad.unc.edu

SMTP Server: smtp.office365.com

Outgoing port: 587

Security type: STARTTLS

Authentication Type: Normal Password

Type of Setup:

IMAP Setup

Settings:

Incoming Server: Outlook.unc.edu

Incoming Port: 993

Security type: SSL/TLS

Normal Password

Username: onyen

SMTP Server: smtp.unc.edu

Outgoing Port: 465

Security type: SSL/TLS

Authentication Type: Normal Password

Mac Mail

(Snow Leopard – Mavericks)

Not Preferred

Type of Setup:

Manual Configuration

Settings:

Email Address: onyen@live.unc.edu

Mail Type: Exchange

Username: onyen@ad.unc.edu

Password: onyen password

Server name: outlook.office365.com

Type of Setup:

Automatic Configuration

Settings:

Email Address: onyen@ad.unc.edu

iOS

(8.x)

Type of Setup:

Exchange

Settings:

Email Address: onyen@live.unc.edu

Domain: “Leave blank” (empty space)

Username: onyen@ad.unc.edu

Password: onyen password

Server: outlook.office365.com

Type of Setup:

Microsoft Exchange

Settings:

Email Address: onyen@ad.unc.edu

Domain: ad.unc.edu

Username: onyen

Password: onyen password

Android

(2.x.x – 4.x.x)

Type of Setup:

Corporate Exchange Account,
Exchange Active Sync

Settings:

Email Address: onyen@live.unc.edu

Domain : “Leave blank” (remove ” \ ” and leave Username)

Username: onyen@ad.unc.edu

Password: onyen password

Server: outlook.office365.com

Check: “Use Secure Connection (SSL)”

Uncheck: “Accept all SSL Certificates”

Type of Setup:

Corporate Exchange Account, Exchange Active Sync

Settings:

Email Address: onyen@ad.unc.edu

Domain\Username: ad\onyen
**Some devices may require the domain to be listed as ad.unc.edu

Server: outlook.unc.edu

Check: “Use Secure Connection (SSL)”

Uncheck: “Accept all SSL Certificates”