If you are experiencing errors when opening the “UNC-Request for Service” form from Remedy mid-tier, please follow the steps below to clear your user account cache.
- Click the “Clear Cache” button, which is located on the bottom right corner of the home page.
- Click “OK” on the pop up message. The system will log you out.
- Clear your browser’s cache.
- Login to remedy again, the error should go away.
- In the event you are still experiences issues, please send us a ticket.