Wired and/or Wi-Fi (Wireless) networking should be available in all the on-campus residence halls, offices and classrooms. In order to access the network with your computer or other device, you will need to have the network card(s) registered and configured to communicate with our Networking DHCP server. This server will grant you access to the network via the Dynamic Host Configuration Protocol (DHCP).
To connect to the UNC-Secure or UNC-PSK wireless networks, you can find instructions here:
To use Wi-Fi you must be within a UNC Wi-Fi Zone.
Network cards fall into two categories: wired or wireless. A wired network card requires an RJ-45 Ethernet cable, which looks very similar, but larger, than a phone cable and plugs directly into a data jack typically labeled D-## (telephone ports are usually labeled T-## or V-##).
All CCI laptops come with both a Wi-Fi and wired network adapter built into the computer.
Instructions for getting connected will depend on the type of Operating System installed on your computer or the type of device (e.g. Xbox 360, Printer, iPhone, etc.) you are using. Our documentation will walk you through the configuration steps, all of which are required for you to get connected. Once you are connected to the Internet, make sure that you continue using the latest version of Antivirus or Malware protection and that your operating system is up-to-date with all Operating System patches/updates, otherwise your device may get blocked from our network.
To get started, select your computer’s operating system or device type below:
- Apple iPhone, iPad & iTouch
- Android (Coming Soon)
- Microsoft Xbox 360
- Nintendo Wii
- Sony PlayStation 3
- Other Devices – Generic Configuration Checklist (i.e. Netgear, Linksys, DLink, etc.)
UNC Wi-Fi Network Overview
In order to get connected to the UNC Wi-Fi network, your device must be within a UNC Wi-Fi zone. Wi-Fi access is not available everywhere on the UNC campus. However, many classrooms and campus gathering places are covered. See our Wi-Fi Access Point Locations document for specifics. Also, see our list of Wireless and Wi-Fi Best Practices and FAQs.
The following is a brief description of the most common Wi-Fi Networks (SSIDs) that are seen on-campus. Your department/building may or may not see all of these and you may also see additional ones that are specific to your department.
- UNC-Setup: This network is the first network new devices connect to in order to be setup/configured for the main network “UNC-Secure”.
- UNC-Secure: This is the main Wi-Fi network for official campus users.
- UNC-PSK: This network is setup for devices that are unable to configure UNC-Secure or are not used by a specific individual (i.e. printers, lab computers).
- UNC-Guest: This network provides limited access to the Internet and is only available upon departmental request for UNC guests (i.e. those without active Onyens).
- UNC-1: Deprecated Wi-Fi network which no longer supported by UNC or networking/computer manufacturers. This network is removed from most of our buildings and will be completely removed by mid-October 2013.
If you need assistance with these instructions, contact us via one of the Other ITS Help Options.