Getting connected to the UNC-Chapel Hill network involves two actions: registering your network card(s) and configuring your computer for the network. If you purchased a CCI computer and attended the configuration session at CTOPS then your computer should be pre-configured and ready to plug in without following these steps.
Before you can register and configure your network card(s), it must be installed. Please install your network card(s) according to the manufacturer’s instructions and return to this document.
If you haven’t registered your card yet, then see Step 1: Windows 7/Vista Registration.
- On your computer, click on the Window Start Button and type network in the search field. Click Network and Sharing Center in the search results.
- Click on the Change adapter settings link.
- To set up the Wired connection, right-click the Local Area Connection icon and choose Properties.
- Your Network window will look similar to the example.
- Uncheck Internet Protocol Version 6 (TCP/IPv6). The IPv6 Protocol is not available on the UNC network and as a result, it may cause problems if it is enabled.
- Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
- Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected. Be sure to click the OK button after you finish.
After successfully configuring and registering your card(s), you should be able to connect within 30 minutes. If you haven’t registered your card yet, then see Step 1: Windows 7/Vista Registration.
If you need assistance with these instructions, contact us via one of the Other ITS Help Options.
If you would like to configure a Wi-Fi network card, proceed to the document Connecting to the UNC Network – Step 3: Wi-Fi (Wireless) Setup.