Connecting to the UNC Wireless Network

  • This document is published to test a new network on-boarding process. This is limited to only certain Access Points across campus, which have access to the new system. If you were not directed to this document for testing purposes then please visit Connecting to the UNC Network – Getting Started.
Operating System (All) eduroam UNC-PSK
Windows 7/8/8.1/10 green-check green-check
* 8 RT redx green-check
Mac OS X (10.6 – 10.10.x) green-check green-check
Linux green-check green-check
iOS (8.x) green-check green-check
Android (4.x.x – 5.x.x) green-check green-check
Windows Phone redx green-check
Chromebook green-check green-check
Blackberry redx green-check
  • Due to many issues with wireless connections dropping while on Mac OS X. The University recommends that you first disable IPV6. Please click here for instructions on how to disable IPV6 based on Mac OSX version. Then please follow the configuration instructions below.

Please click the buttons below to expand and see the configuration instructions:

 

To connect to the eduroam wireless network, you must first connect to the UNC-Setup wireless network.

  • Once you are connected to the UNC-Setup wireless network, a page with instructions on how to proceed should open.
  • If the page does not open automatically, then please open a web browser and go to http://wifi.unc.edu & follow the instructions.

For more information please visit the eduroam document.

Please see the following tabs below for more detailed configuration information:

Automated Setup (Text Only)

  1. Click the AirPort wireless icon on the menu bar to display available wireless networks. Select UNC-Setup.
  2. Open a Browser and go to http://wifi.unc.edu.
  3. On the Login prompt: Enter your onyen and password. Click “Continue“.
  4. Click on the eduroam Click here to configure button.
    eduroam-configure
  5. You should see a screen with your Operating System already chosen. If not then please use the drop-down menu by “Select your device:“.
  6. Click on JoinNow.
  7. You will be prompted to download an application called “SecureW2 JoinNow”.
  8. Click Save File.
  9. Open the DMG file that was downloaded.
  10. Double Click on the SecureW2 JoinNow application to install it.
  11. On the warning prompt about the “SecureW2 JoinNow“, click on Open.
  12. On the Authentication prompt: Enter your onyen and password.
  13. Enter device description (i.e Mac Book Pro Laptop).
  14. Click Next.
  15. When prompted, enter your Apple computer’s Username and Password.
  16. On the “change access permissions” prompt. Click on Allow.
  17. Once the Wireless Configuration Portal is complete. Click on Done.
  18. The AirPort wireless icon will display a connection.

Automated Setup (Text Only)

  1. Click the Wireless icon in the right hand corner to display available wireless networks. Select UNC-Setup.
  2. Open a Browser and go to http://wifi.unc.edu.
  3. On the Login prompt: Enter your onyen and password. Click “Continue“.
  4. Click on the eduroam Click here to configure button.
    eduroam-configure
  5. You should see a screen with your Operating System already chosen. If not then please use the drop-down menu by “Select your device:“.
  6. Click on JoinNow.
  7. You will be prompted to download an application called “SecureW2 JoinNow”.
  8. Click Save File, then open the EXE file that was downloaded.
  9. Double Click on the SecureW2 JoinNow application to install it.
  10. On the warning prompt about the “SecureW2 JoinNow“, click on Open.
  11. Click Yes on the UAC Prompt.
  12. On the Authentication prompt: Enter your onyen and password.
  13. Enter device description (i.e Lenovo Laptop).
  14. Click Next.
  15. Once the Wireless Configuration Portal is complete. Click on Done.
  16. The Wireless icon will display a connection to eduroam.

Automated Setup (Text Only)

  1. Press the Menu button to open the device’s home screen and select Settings.
  2. From the Settings screen, select WiFi.
  3. Make sure the WiFi button is set to “ON”. Select UNC-Setup from the list of available wireless networks.
  4. Open the Safari Browser and go to http://wifi.unc.edu.
  5. On the Login prompt: Enter your onyen and password.
  6. Click Continue.
  7. Click on the eduroam Click here to configure button.
    eduroam-configure
  8. You should see a screen with your Operating System already chosen. If not then please use the drop-down menu by “Select your device:“.
  9. On the Authentication prompt: Enter your onyen and password.
  10. Enter device description (i.e iPhone 5s).
  11. Click “JoinNow“.
  12. Download eduroam certificate. Select Install.
  13. If you are prompted please enter your pass code for your device.
  14. Root Certificate Installation Warning: Select Install.
  15. Select Install.
  16. After the eduroam wireless profile is installed. Select Done.
  17. Note: eduroam Certificate will be stored in Settings, under General —-> Profile.
  18. After certificate is installed, use these instructions to join the eduroam wireless network.
A pin or password is required to be setup on your device in order to connect to the eduroam network.

Automated Setup (Text Only)

  1. Go to Settings.
  2. Choose Wi-Fi.
  3. Connect the device to UNC-Setup.
  4. Select Connect (if prompted).
  5. Open the Mobile Internet Browser and go to http://wifi.unc.edu.
  6. On the Login prompt: Enter your onyen and password. Select “Continue“.
  7. Click on the eduroam Click here to configure button.
    eduroam-configure
  8. You should see a screen with your Operating System already chosen. If not then please use the drop-down menu by “Select your device:“.
  9. Select download.
  10. When prompted please follow the instructions to setup a required pin or password on your device.
  11. On the Google Play store SecureW2 JoinNow application screen, Select Install.
  12. Select Accept.
  13. After the application installs, Select Open.
  14. On the Authentication prompt: Enter your onyen and password.
  15. Enter device description (i.e Samsung Galaxy S5).
  16. Select Continue.
  17. Once the Wireless Configuration Portal is complete. Select Done.
  18. You are now connected to eduroam.

Linux is an unsupported operating system on campus. Regardless, there is a demand for documentation on several basic points. Any technical questions in regard to Linux will be addressed with a best-effort approach.

The document was written to manually configure Linux (Debian Version) to eduroam. Please follow the steps below to request a certificate manually and connect to eduroam:

Request a Certificate

  1. Open a terminal and run the following command: openssl req -new -newkey rsa:2048 -keyform PEM -keyout UNC-Secure.private.pem -outform PEM -out eduroam.request.pem
  2. Enter a pass phrase for the private key
  3. Enter Country code: US
  4. Enter State: NC
  5. Enter City: Chapel Hill
  6. Enter Organization: UNC-CH
  7. Enter Organizational Unit: ITS (example)
  8. Enter Common Name: eduroam
  9. Ignore all remaining prompts (press Enter)
  10. Run the following: cat eduroam.request.pem
  11. Copy all lines between BEGIN CERTIFICATE REQUEST and END CERTIFICATE REQUEST
  12. Visit https://its-casub3.ad.unc.edu/certsrv
  13. Enter onyen and password
  14. Click “Request a certificate”
  15. Click “Submit a certificate request by using a base-64-encoded CMC or ….”
  16. Paste the lines copied in step 11 into the “Base-64-encoded request” field
  17. Verify “UNC_Wireless” is selected in the “Certificate Template” section
  18. Click Submit
  19. Click “Download certificate” and save to local file system

Connect to eduroam (***under construction***)

  1. Wireless security: WPA & WPA2 Enterprise
  2. Authentication: TLS
  3. Identity: <your onyen>@unc.edu
  4. User certificate: browse to the certificate downloaded from step 19 under Request Certificate section
  5. Private Key: browse to the eduroam.private.key created in step 1 under Request Certificate section
  6. Private key password: enter pass phrase used in step 2 under Request Certificate section
  7. Click Connect
  8. Click Ignore
  9. Connection should be established to eduroam

Automated Setup (Text Only)

  1. In the right hand corner, click the Wireless icon, and select UNC-Setup from the list.
  2. Open up your browser.
  3. Browse to http://wifi.unc.edu.
  4. This should bring up a Wireless Portal Configuration page.
  5. Enter your onyen and onyen password
  6. Click on the eduroam button.
  7. You should be directed to the cloud based SecureW2 configuration portal.
  8. Once again, you need to enter your onyen and onyen password along with a description
  9. Once you hit enter, you will observe this screen until you have been successfully authenticated. If you accidentally mistyped your onyen or onyen password, you will be forced to try again.
  10. Once processing is complete, you will see this page. This is simply an instruction page, and does not do any configuration.
  11. At the same time this page opens, a new tab is opened. Click the new browser tab.
  12. Click on ‘Choose File’.
  13. Select the SecureW2.onc file. If you have run this process multiple times, there may be multiple files. Make sure you select the file with the most recent time stamp. Click OPEN.
  14. At this point, the certificates have been loaded onto your chrome book, and you need to configure the SSID.
    Click on the wireless icon in the bottom right, and select eduroam.
    You should see a configuration window appear. Please use the image below to aid in selections.
    9-WCP-CBK-WiFiSet
    Configuration Settings
    EAP Type: EAP-TLSServer CA: Select the Root
    User Certificate: Should already be selected for you
    Identity: your_onyen@unc.edu or anonymous@unc.edu
  15. Click Connect, and you should successfully connect to eduroam.

Note: If you are using another Operating System other than Mac OS X, then visit the document Connecting to the UNC Wireless Network – Getting Started to select your Operating System or device. This document was written for version 10.7 (Lion) through 10.9 (Mavericks) of the Mac OS X operating system. Earlier 10.x versions may look slightly different than the screenshots below. If so, please view the Help in your system for more details or instructions.

Due to many issues with wireless connections dropping while on Mac OS X. The University recommends that you first disable IPV6. Please click here for instructions on how to disable IPV6 based on Mac OSX version. Then please follow the configuration instructions below.

Find Your Wi-Fi ID (Also known as Network/MAC Address)

This section will explain how to find the MAC Address for your Wi-Fi adapter. You must register the Ethernet MAC address in order to use the wired campus network. If you’re using the Wireless Network named UNC-Secure, you can skip this step entirely.

  • Click on the Apple menu in the top left corner of your screen and select System Preferences. (You can also click the System Preferences icon in the Dock).
    1-PSK-Mac-FindID-Apple Icon
  • Under the Internet & Wireless preferences group, click the Network icon.
    2-PSK-Mac-FindID-SysPref
  • Choose Wi-Fi from the navigation list to the left and then press the Advanced… button in the bottom right.
    3-PSK-Mac-FindID-Network
  • Your Mac Address is displayed under the Hardware tab. Be sure to write this down EXACTLY as it appears on your screen. This is your Wireless MAC Address.
    4-PSK-Mac-FindID-MacAddress

Registering Your Wi-Fi ID

Once you have obtained your Wi-Fi ID (Mac Address) you will to need to register it by doing the following:

  • Go to a computer or device already connected to the Internet.
  • Visit the Onyen Services page at onyen.unc.edu.
  • Choose the DHCP Registration link. You will need your Onyen, Onyen password, and Mac address, to register your computer.

    It may take 30 minutes for your registration to process through our servers.

Configuring Wi-Fi for UNC-PSK

In order to connect the UNC-PSK you will need the Pre-shared key.

  • Go to a computer or device already connected to the Internet.
  • Visit the document What is the UNC-PSK SSID to obtain the pre-shared key.
  • Once you have the key please do the following:
    • Click on the Apple menu in the top left corner of your screen and select System Preferences. (You can also click the System Preferences icon in the Dock).
      1-PSK-Mac-FindID-Apple Icon
    • Under the Internet & Wireless preferences group, click the Network icon.
      2-PSK-Mac-FindID-SysPref
    • Choose Wi-Fi from the navigation list to the left and then press the drop down menu by Network Name.
      PSK-Mac-JoinNetwork
    • Choose Join Other Network on the pop-up menu.
    • Input the following settings on the Find and Join a Wi-Fi network pop-up screen:
      UNC-PSK Configuration Settings
      Network Name: UNC-PSKSecurity: WPA2-PersonalPassword: Pre-shared Key

      PSK-Mac-Settings

Note: If you are using another Operating System other than Windows Vista/7/8, then see the document Connecting to the UNC Network – Getting Started to select your Operating System or device. Getting connected to the UNC-Chapel Hill UNC-PSK network involves three steps: finding your device’s Wi-Fi ID, registering your device’s Wi-Fi ID, and configuring your device for the wireless network. If you purchased a CCI computer and attended the configuration session at CTOPS, then your computer should be pre-registered, pre-configured and ready to use.

Finding Your Wi-Fi ID (Also Known as Physical/MAC Address)

  • On your Win Vista/7 computer, click on the Windows Start Button and type cmd in the search field and press Enter.
    • On Your Win 8 computer or device, move the cursor/touch in upper right corner to reach the search menu.
  • In the new screen that appears, type ipconfig /all and press enter.
  • You will see the Windows IP Configuration information. Your screen will be similar to this, but your numbers will be different.
    Untitled-1.jpg
  • Write down the Physical Address in the Wireless LAN adapter section exactly as it appears. In this example, 00-1F-3B-99-34-7D is the physical address for the Wireless LAD adapter.

Registering Your Wi-Fi ID

Once you have obtained your Wi-Fi ID (Physical Address) you will to need to register it by doing the following:

  • Go to a computer or device already connected to the Internet.
  • Visit the Onyen Services page at
    onyen.unc.edu.
  • Choose the DHCP Registration link. You will need your Onyen, Onyen password, and Mac address, to register your computer.

    It may take 30 minutes for your registration to process through our servers.

Configuring Wi-Fi for UNC-PSK

In order to connect the UNC-PSK you will need the Pre-shared key.

  • Go to a computer or device already connected to the Internet.
  • Visit the document
    What is the UNC-PSK SSID to obtain the pre-shared key.
  • Once you have the key please do the following:
    1. If you are connected to the Internet but you are not within a UNC Wi-Fi zone.
    2. If you’re in range of the UNC Wi-Fi network, left-click on the wireless icon in the bottom right taskbar.

      Note: If you do not see this icon, then your wireless card may be disabled. Most laptops have a physical switch which turns wireless on or off. Alternately, there may be a key command like Fn-F5 which can enable/disable wireless. Consult the manual for your laptop for specifics.

    3. Now you will be presented with a list of Wi-Fi Networks for UNC-CH, which should include “UNC-Setup” , “UNC-Secure”, and “UNC-PSK”. Choose “UNC-PSK” and click Connect.
    4. Input the pre-shared key in the Security key: field.
      UNCPSK-Win-Password
Note: If you are using another Operating System other than iOS, then visit the document Connecting to the UNC Wireless Network – Getting Started to select your Operating System or device. This document was written for version 7 of iOS operating system. Earlier iOS versions may look slightly different than the screenshots below. If so, please view the Help on your device for more details or instructions. Getting connected to the UNC-Chapel Hill UNC-PSK network involves three steps: finding your device’s Wi-Fi ID, registering your device’s Wi-Fi ID, and configuring your device for the wireless network.

Finding Your Wi-Fi ID (Also Known as Network/MAC Address)

  • Press the Home button to open the Menu screen.
  • From the home screen, select Settings.
    iPhone Home Screen
  • Select General > About.
    UNC-PSK Settings
  • Scroll down to WiFi Address to view your device’s Network/MAC address.
    UNC-PSK - About

Registering Your Wi-Fi ID

Once you have obtained your Wi-Fi ID (Mac Address) you will to need to register it by doing the following:

  • Go to a computer or device already connected to the Internet.
  • Visit the Onyen Services page at onyen.unc.edu.
  • Choose the DHCP Registration link. You will need your Onyen, Onyen password, and Mac address, to register your device.

    It may take 30 minutes for your registration to process through our servers.

Configuring Wi-Fi for UNC-PSK

In order to connect the UNC-PSK you will need the Pre-shared key.

  • Go to a computer or device already connected to the Internet.
  • Visit the document What is the UNC-PSK SSID to obtain the pre-shared key.

Once you have the key and if you’re in range of the UNC Wi-Fi network, please do the following:

  • Tap Settings
    iPhone Home Screen
  • Select WiFi
    Step 1 - Turn on Wifi
  • Select UNC-PSK from the list of available wireless networks.
    Step 2 - Join UNC PSK
  • Type the Pre-Shared Key> passphrase into the Password field.
    UNC-PSK - Enter Password2

This document is written to take a person through the UNC-PSK Configuration on Android 4.x.x device. The instructions are written based on Android 4.2.x and using a Samsung Galaxy S4 phone. Some devices may look a little different but should follow the same process. If you run into trouble please call us at 919-962-4357 or come visit us at one of our Walk-in locations (click here for hours). Students also may visit a RCC in their Dorm (Click here to look up RCC).

Note: If you are using another Operating System other than Android 4.x.x, then see the document Connecting to the UNC Network – Getting Started to select your Operating System or device. Getting connected to the UNC-Chapel Hill UNC-PSK network involves three steps: finding your device’s Wi-Fi ID, registering your device’s Wi-Fi ID, and configuring your device for the wireless network.

Finding Your Wi-Fi ID (Also Known as MAC Address)

  • Press the Menu button.
  • Select Settings.
    1-PSK-Android
  • Select Wi-Fi.
    2-PSK-Android
  • Press the Menu button.
  • Select Advanced.
    PSK-Android-FindID-Adv
  • Your Mac address will be shown for your device.
    PSK-Android-FindID-MacAddress

Registering Your Wi-Fi ID

Once you have obtained your Wi-Fi ID (Mac Address) you will to need to register it by doing the following:

  • Go to a computer or device already connected to the Internet.
  • Visit the Onyen Services page at
    onyen.unc.edu.
  • Choose the DHCP Registration link. You will need your Onyen, Onyen password, and Mac address, to register your device.

    It may take 30 minutes for your registration to process through our servers.

Configuring Wi-Fi for UNC-PSK

In order to connect the UNC-PSK you will need the Pre-shared key.

  • Go to a computer or device already connected to the Internet.
  • Visit the document
    What is the UNC-PSK SSID to obtain the pre-shared key.
  • Once you have the key and if you’re in range of the UNC Wi-Fi network, please do the following:
    1. Press the Menu button.
    2. Select Settings.
      1-PSK-Android
    3. Select Wi-Fi.
      2-PSK-Android
    4. Choose UNC-PSK.
      3-PSK-Android-ChoosePSK
    5. Input the pre-shared key in the Password field.
      4-PSK-Android

Linux is an unsupported operating system on campus. Regardless, there is a demand for documentation on several basic points. Any technical questions in regard to Linux will be addressed with a best-effort approach.

Finding a wireless zone

In order to get connected to the UNC network via wireless, your machine must be within a wireless zone. Wireless access is not available everywhere on the UNC campus. However, many classrooms and campus gathering places are covered. See our Wireless Access Point Locations document for specifics.

Also, see our list of Wireless and Wi-Fi Best Practices and FAQs.

Configuration

There are many graphic interfaces for configuring wireless cards in various Linux distributions (Yast for Suse, etc) and we encourage you to use them when available. The basic settings can be found in the document Connecting to the UNC Network – Misc. Device Wireless Configuration.

If a graphical interface is not an option, however, a command line approach is needed. Find the appropriate drivers for your card. Most popular companies release a compatible Linux driver for their cards, some are made by power Linux users, and all are usually available online. Research from http://www.tuxmobil.org/ is a good place to start for information on a laptop (sorted by model).

Once you have a driver and your computer is recognizing its presence, connecting to UNC’s network is fairly simple. Open a new shell and enter the following (case of all letters is important!):

$  iwconfig  eth1  essid  UNC-PSK  $  iwconfig  eth1  key  ***********  restricted  $  iwconfig  eth1  key  on  $  dhcpcd  eth1

NOTE: The ******* portion is the PSK key, which changes every semester and can be found at https://help.unc.edu/help/what-is-the-unc-psk-ssid/. You can load these settings to install automatically in various places, depending on your distribution. Some newer distributions save these settings on shutdown and may not require entering every time.

Find Your Wi-Fi ID (Also known as physical/mac address)

  • Click on the wireless icon in the bottom right-hand corner of the screen.
  • Select the Network tab (“No Network”).
    mac-address-chromebook2b
  • Click the Network Info (small ‘i’ in bottom right-hand corner).
  • Write down the information listed after the word Wi-Fi. This is your MAC address.
    mac-address-chromebook3b

Registering your Wi-Fi ID

Once you have obtained your Wi-Fi ID (Physical Address) you will to need to register it by doing the following:

  • Go to a computer or device already connected to the Internet.
  • Visit the Onyen Services page at onyen.unc.edu.
  • Choose the DHCP Registration link. You will need your Onyen, Onyen password, and Mac address, to register your computer.

    It may take 30 minutes for your registration to process through our servers.

Configuring Wi-Fi for UNC-PSK

STEP 1: Obtain the pre-shared key

STEP 2: Connect to UNC-PSK

  • Click on the wireless icon in the bottom right-hand corner of the screen.
    unc-psk-chromebook1
  • Select the Network tab (“No Network”).
    mac-address-chromebook2b
  • Click on the UNC-PSK network.
    unc-psk-chromebook3b
  • Input the pre-shared key in the password field and click Connect.
    Note: The PSK password will change at the beginning of each semester.
    unc-psk-chromebook4b
  • If successfully connected, then the greyed out wireless icon will become white.
    unc-psk-chromebook5b
Note: If you are using another Operating System other than BlackBerry, then visit the document Connecting to the UNC Wireless Network – Getting Started to select your Operating System or device. This document was written for BlackBerry Bold operating system. Some BlackBerry models may look slightly different than other BlackBerry devices. If so, please view the Help on your device for more details or instructions. Getting connected to the UNC-Chapel Hill UNC-PSK network involves three steps: finding your device’s Wi-Fi ID, registering your device’s Wi-Fi ID, and configuring your device for the wireless network.

Find Your Wi-Fi ID (Also known as physical/mac address)

Please visit:  How to fin the Mac address of a Wi-Fi enabled BlackBerry smartphone for more detailed instructions.

Registering your Wi-Fi ID

Once you have obtained your Wi-Fi ID (Mac Address) you will to need to register it by doing the following:

  • Go to a computer or device already connected to the Internet.
  • Visit the Onyen Services page at onyen.unc.edu.
  • Choose the DHCP Registration link. You will need your Onyen, Onyen password, and Mac address, to register your device.

    It may take 30 minutes for your registration to process through our servers.

Configuring Wi-Fi for UNC-PSK

STEP 1:

  • Obtain the pre-shared key
  • Go to a device already connected to the internet.
  • Visit What is the UNC-PSK SSID? and obtain the pre-shared key.

STEP 2:

  • Navigate to Manage Connections.
  • Select Set Up Wi-Fi Network.
  • Select Scan For Networks.
  • It may take a few minutes for your device to finish scanning for available networks. Once completed, select UNC-PSK.
  • Enter the pre-shared key.
UNC-Secure has been removed from enrollment.net.unc.edu setup as of May 7th 2015. Any current UNC-Secure connections will work until Fall Break. We recommend you to go ahead and connect to eduroam.
Mac users only: If you press the

Mac users only: If you press the on the “Join UNC-Guest” pop-up window. There is a known issue that it can not find the page http://www.apple.com/library/test/success.html. Please ignore and close out the pop-up window. You are still connected to UNC-Guest Network.