[Exchange] How can I set up Apple Mail and iCal to connect to the UNC Exchange service?

An Apple computer running OS X 10.6 or newer is required to experience full Exchange support: mail, contacts and calendar synchronization. If you wish to only access your Exchange mail account, you simply need a Mac that includes Apple Mail version 2.0 or higher.

Mac Mail Configuration

  1. Launch Apple Mail. If you are starting Mail for the first time, the setup wizard will guide you through setting up your account. If you have used Mail previously to access a mail account, select Mail > Preferences from the menu bar.
  2. Within Mail Preferences, select Accounts.
  3. Near the bottom of the Accounts pane, select the plus (+) sign to add an account.
  4. Enter the information as you are prompted into the appropriate fields, including your name, email address (as it is listed in the campus directory http://dir.unc.edu), your user name (Onyen) and password (Onyen password).
  5. Select Continue.
  6. After your Exchange account is verified, you can select to sync Address Book contacts and iCal calendars. By default mail, contacts, and calendar are all selected for syncing. You can turn any of these options off at any time.
  7. Click Create.
  8. Apple Mail is configured and will begin synchronizing with Exchange.

iCal Configuration

  1. Launch Apple iCal. If you are starting iCal for the first time, the setup wizard will guide you through setting up your account. If you have used iCal previously to access a mail account, select iCal > Preferences from the menu bar.
  2. Within iCal Preferences, select Accounts.
  3. Near the bottom of the Accounts pane, select the plus (+) sign to add an account.
  4. On the Accounts Pane, Select the dropdown menu for Account Type.
    • Choose Exchange 2007 from the dropdown menu for Account Type.
    • Enter the information as you are prompted into the appropriate fields, including your name, email address (as it is listed in the campus directory http://dir.unc.edu), and your password (Onyen password).
  5. Click Create.
  6. Apple iCal is configured and will begin synchronizing with Exchange.
    Note: It will take a few minutes for the account to synchronize.Server settings will look like the following:

    If you have further questions or encounter problems, please contact the ITS Service desk at 919-962-HELP (962-4357) or 1-866-962-4457 (US and Puerto Rico), or submit a help request at http://help.unc.edu for assistance.