[Exchange] How can I set up my iPhone or iPod Touch to connect to the UNC Exchange service?

On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for iOS, due to security concerns.  If you have the application installed it will not connect to UNC Servers.

This document explains how to configure your iPhone, iPad, or iPod Touch for your UNC e-mail account, with instructions for Campus Exchange accounts.

If you do not already have a campus email account, then please visit UNC Email Sign-up Page.
An Apple iPhone, iPad, or iPod Touch running at least version 2.0 software is required for Exchange ActiveSync.
Configuration Settings
  • User Name: Onyen
  • Password: Onyen Password
  • Server: outlook.unc.edu
  • Domain: AD

Exchange (@ad.unc.edu accounts) Email Setup on iOS

Setup on iOS 7.x

To configure your iPhone for your Exchange account, go to the iOS-SettingsApp app and choose Mail, Contacts, and Calendars.

Step1-iPhone-Exchange-Mail

Tap Add Account… . When you are presented with a list of account choices, choose Microsoft Exchange.

 

Step2-iPhone-Exchange-choose

In the Exchange screen, use the following credentials:

Configuration Settings
Email: Enter your published e-mail address (lookup at http://dir.unc.edu)Domain: adUsername: Your OnyenPassword: Your Onyen PasswordDescription: Enter a name for the account. By default, the description will be your e-mail address.

 

 

Tap Next.

Step3-iPhone-Exchange-Settings

 

If you get an Unable to Verify Certificate pop-up, just tap Accept. The iPhone simply wasn’t able to reach the Exchange ActiveSync server automatically based on your e-mail address.

After it verifies your Exchange account information, a new field called Server will appear. Enter outlook.unc.edu as the server, then tap Done.

 

Step3a-iPhone-Exchange-SettingsFilled

 

After it verifies your Exchange information once more, tap Save to save your changes.

Step4-iPhone-Exchange-Sync2

 

Setup on iOS 2.x

To configure your iPhone for your Exchange account, go to the Settings app and choose Mail, Contacts, and Calendars.

Tap Add Account… . When you are presented with a list of account choices, choose Microsoft Exchange.

In the Exchange screen, use the following credentials:

Configuration Settings
Email: Enter your published e-mail address (lookup at http://dir.unc.edu)Domain: adUsername: Your OnyenPassword: Your Onyen PasswordDescription: Enter a name for the account. By default, the description will be your e-mail address.

 

Tap Next.

If you get an Unable to Verify Certificate pop-up, just tap Accept. The iPhone simply wasn’t able to reach the Exchange ActiveSync server automatically based on your e-mail address.

After it verifies your Exchange account information, a new field called Server will appear. Enter outlook.unc.edu as the server, then tap Next.

After it verifies your Exchange information once more, tap Done to save your changes.