[Exchange] How can I set up Thunderbird to connect to the UNC Exchange service?

Effective August 2, 2010, the University requires that email clients connect via a secure connection.Although the incoming connection will be automatically configured to accommodate these security settings, you will need to be responsible for following the outgoing mail configuration instructions at the end of this document.

1. Launch Thunderbird. If you are starting Thunderbird for the first time, the setup wizard will guide you through setting up your account. If you have used Thunderbird previously to access a mail account, or if the Account Wizard does not launch automatically, select Tools > Account Settings from the menu bar.

2. Within the Account Settings pane, select Add Account….

3. Enter the information as you are prompted into the appropriate fields, including your name, email address (as it is listed in the campus directory http://dir.unc.edu), your user name (Onyen) and password (Onyen password).

a. The type of incoming sever is IMAP.

b. The incoming (IMAP) server name: outlook.unc.edu

c. The outgoing (SMTP) server name: smtp.unc.edu

4. Click Finish to save your account.

Outgoing Server Email Encryption Configuration Instructions

Note: For Thunderbird Versions 3.0.6 and higher please use STARTTLS

In order to set up TLS please use port 587 and click the radio button to the left of TLS under Use Secure Connection. For Thunderbird 3.0.6+, for Connection Security, please choose STARTTLS.
If you have further questions or encounter problems, please contact the ITS Service desk at 919-962-HELP (962-4357) or 1-866-962-4457 (US and Puerto Rico), or submit a help request at http://help.unc.edu for assistance.