Get Started with Blackboard Collaborate

Introduction: What is Blackboard Collaborate?

How to create a Blackboard Collaborate session from within Blackboard (for Moderators)

How to create a Blackboard Collaborate session if you don’t have any Blackboard course sites (for Moderators)

How to use Blackboard Collaborate Tools (for Moderators)

How to organize your Blackboard Collaborate session in advance with Plan (for Moderators)

How to create a video or audio podcast with Blackboard Collaborate Publish (for Moderators)

How to join a Blackboard Collaborate session from within Blackboard (for Participants)

How to use Blackboard Collaborate Tools (for Participants)

How to get help support with Blackboard Collaborate (for Moderators and Participants)

Most common technical problems (for Moderators and Participants)

Introduction: What is Blackboard Collaborate?

Blackboard Collaborate( formerly known as Elluminate Live!) is a web conferencing system that allows groups to meet, present, and collaborate. Blackboard users with Instructor or TA role in Blackboard sites can set up Bb Collaborate sessions within their Blackboard sites. If you don’t have any Blackboard course sites, please submit an Online Help Request for a Bb Collaborate meeting creation .

Participants in a Bb Collaborate session can:

    • have discussions using voice or text chat
    • write, draw, and paste images on a shared whiteboard
    • present materials imported from PowerPoint
    • conduct polls and give quizzes
    • simultaneously view web pages, video, and other multimedia
    • use breakout rooms to work in smaller groups
    • view or share documents or software running on any participant’s computer
    • record sessions for later viewing or review

The only equipment required to participate in a Bb Collaborate session is a computer with a connection to the Internet. For audio discussions, those speaking will need a microphone, preferably a USB headset with noise cancellation.

Instructors can set up Bb Collaborate sessions for

    • hosting guest speakers
    • holding virtual office hours
    • leading test review sessions
    • teaching class sessions online

Instructors can also create Bb Collaborate sessions for students to

    • work in study groups
    • complete peer review activities
    • collaborate on group projects

How to create a Blackboard Collaborate session from within Blackboard (for Moderators)

Blackboard users with Instructor or TA role in Blackboard sites can set up Bb Collaborate sessions within their Blackboard sites. For instructions please see Scheduling an Elluminate Live! Session in Blackboard (PDF).

Instructors and TAs will have the role of Moderator in their Bb Collaborate sessions. Users with a student role in Blackboard will have the participant role in the sessions. Moderators can promote participants to the moderator role if desired.

How to create a Blackboard Collaborate session if you don’t have any Blackboard course sites (for Moderators)

If you don’t have any Blackboard course sites, please request a Bb Collaborate room by contacting the UNC-CH Blackboard Collaborate Supervisor for your School, Department or Organization. If no Supervisor is listed for your School, Department or Organization, please submit an Online Help Request. Under type of help needed select “Elluminate / Blackboard Collaborate Issue.”

How to use Blackboard Collaborate Tools (for Moderators)

For instructions on how to use Blackboard Collaborate Tools you may:

How to organize your Blackboard Collaborate session in advance with Plan (for Moderators)

Blackboard Collaborate Plan enables moderators to organize, script, and package content and activities BEFORE a real-time session. Then during the Bb Collaborate session, trigger each action, like starting the recording, advancing to the next slide, creating breakout rooms, loading and presenting a quiz, or playing a multimedia file, with a single click. For more information, please see Blackboard Collaborate Plan.

How to create a video or audio podcast with Blackboard Collaborate Publish (for Moderators)

Blackboard Collaborate Publish enables moderators create a high-definition video podcast, audio podcast or standalone recording. For more information, please see Blackboard Collaborate Publish.

How to join a Blackboard Collaborate session from within Blackboard (for Participants)

Users with Student role in Blackboard will have the Participant role in the Bb Collaborate sessions created by the course instructor. Instructors can promote participants to the moderator role if desired.

To join a Bb Collaborate session in your Blackboard course you will need to click on a link (similar to the one in the image below) located in the area of the course chosen by your instructor.

How to use Blackboard Collaborate Tools (for Participants)

For instructions on how to use Bb Collaborate tools you may:

How to get help support with Blackboard Collaborate (for Moderators and Participants)

Most common technical problems (for Moderators and Participants)

1. Java problems

    1. Technical problems are due to Java errors and can be solved by clearing your Java cache:

2. Configuration Errors

3. Audio

4. Connection Speed