Getting Started on storage.unc.edu (NAS)

Introduction

ITS offers a Network Attached Storage (NAS) file service solution. The service is hosted on \\storage.unc.edu. Departments receive a subsidized space allocation calculated against Full Time Equivalent (FTE) employee count. The departmental allocation is 10GB per FTE. This subsidized allocation will be provided as a block to the departmental group, sub-allocation within the client structure is the responsibility of the departmental groups. All questions regarding use and size of subsidized allocations will be directed to your departmental group IT department. Access is currently limited to the CIFS protocol but will be expanded to other protocols over time. Security and access control lists (ACL’s) are managed via the campus ad.unc.edu Active Directory implementation. Departments will have the option to purchase additional capacity at the rate of $1.50 per GB billed annually.

Subsidized Allocation Calculation

Total FTEs in a departmental group X 10 GB = Subsidized Allocation
Example: A department with 30 FTE’s is allocated 300GB of data.

The service is hosted on dedicated NAS appliances. The primary appliances are located in the datacenter in ITS Manning. For disaster recovery, the data is mirrored to secondary appliances located in the datacenter in ITS Franklin. The service includes a snapshot technology that allows users to perform their own data restorations via “point in time” copies that are kept in retention for 30 days.

For End Users

Please contact your departmental support group. Access and support is managed at the departmental level with ITS assistance as needed.

For Departmental IT Representatives

Send email to ITS-SYSTEMS. If the departmental space has not been configured, ITS will work with you to do the initial configurations. If the space is already established, ITS will assist as needed.

Additional Help

storage.unc.edu FAQ Help Document
For additional help with NAS, please see the following collection of Help Documents. For assistance with technical issues, please send email to ITS-SYSTEMS.