Introduction
ITS hosts multiple computer labs across campus for accessing applications and printing, but now students are no longer confined to the physical labs. ITS Labs introduces Virtual Lab (VL) to the population at UNC-Chapel Hill. VL allows every person with a UNC Onyen the ability to connect to a virtual desktop via any network computer at any location, on or off campus. A VL session is like sitting in front of a station in the ITS Computer Labs and having access to applications, shared files, and CCI printing on your own computer. Unlike the ITS Computer Labs, access to VL is available 24/7.
How it works
Citrix Technology (XenDesktop) is the driving force behind VL virtualization. It simplifies the task of creating, managing, and delivering virtual desktops to users. Citrix online plug-in (plug-in) is installed on the user’s computer, granting access to a virtual desktop via a web browser. The virtual desktop is in a window-view mode where interaction is with both virtual and home desktops. This approach gives users flexibility and independence in how and where they work.

Access
Access to VL is open to all UNC-Chapel Hill faculty, staff, and students who have a UNC Onyen.
Client Platforms
The virtual desktop accesses University-licensed applications using Microsoft, Macintosh, Linux, or UNIX client platforms.
Web Browsers
Most web browsers can be used in Virtual Lab. However, Internet Explorer and Mozilla Firefox are the web browsers that interface best with the Citrix online plug-in software and are recommended for use by ITS Labs.
Connecting to Virtual Lab
A UNC Onyen and password are required to authenticate access.
Decide which web browser you will use.
Start your browser and navigate to virtuallab.unc.edu. A connection will be established. The site detects whether the plug-in software has been installed on your home desktop. If the software has not been installed, you will be prompted to install the software. Click on Installing Software for further instructions.

