How do I setup voice mail?

The following steps should be completed from your own campus telephone line.  If you need to set-up voicemail from a different telephone line, or if your assigned mailbox number and phone number are not the same seven digits, please call 919-962-Help.

To set up your voicemail, call 919-428-2828 & follow the instructions below:

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SETTING UP VOICE MAIL FOR THE FIRST TIME FOR FACULTY AND STAFF

 

1.  Select the button labeled as “Voicemail” on the University VoIP phone, or, dial the University voicemail system access phone number – 919-428-2828.

2.  Select option #4 for “User Options”.
3.  Select option #4 for “Record your personal greeting”.

– or –

2. Select option #4 for “User Options”.
3.  Select option #1 for “Personal Options”.
4.  Select option #3 for “Record personal greeting”.
5.  Select option #2 for “Standard Greeting”.

 

Passwords cannot be reset. If you forget your password, your box must be deleted from the system and rebuilt. All messages in your box are destroyed, and you must set-up your box again!