How to Clear Web Browser’s Cache and Cookies

The purpose of this document is to walk through the steps for deleting the cache and and cookies of various browsers. The browsers supported in this document include: Internet Explorer, Firefox, Safari and Google Chrome. To get started, please select your operating system and scroll until you find your preferred browser.

Windows

Internet Explorer

  1. Click Tools from the menu options in the upper right of the Internet Explorer browser and select Internet Options
  2. In the Browsing history section, click the Delete button
  3. Place a check mark in the boxes next to Temporary Internet Files and Cookies.
  4. Click the Delete button
  5. Click OK

Firefox

  1. Click Tools from the menu options in the upper left of the Firefox browser and select Clear Recent History
  2. In the Time range to clear drop down, select Everything.
  3. Place a check in the boxes next to Cookies, Cache, and Active Logins in the Details section of the window (Click Details drop-down arrow to expand, if necessary).
  4. Click the Clear Now button


Macintosh

Safari

  1. Click Safari from the menu options in the upper left and click Empty Cache
  2. Click Empty

Firefox

  1. Click Tools from the menu options in the upper left of the Firefox browser and select Clear Recent History.
  2. In the Time range to clear drop down menu, select Everything and place a check in the boxes next to Cookies, Cache, and Active Logins in the Details section of the window (Click Details drop-down arrow to expand, if necessary).
  3. Click the Clear Now button at the bottom of the window

Google Chrome

  1. Click the Menu button on the upper right side of the browser window.
    Google Chrome - Menu Button
  2. Point to Tools and click on  Clear Browsing Data…
    Google Chrome - Menus
  3. Select the checkboxes for the types of information that you want to remove. Also, select beginning of time to delete everything or, choose another time frame if you want. Click the button when ready to clear the browser.
    Google Chrome - Clear Cache