MUSC – How to access music for MUSC courses

Purpose

This information is intended for students enrolled in Music Department courses that use stand-alone course websites with streaming audio (part of the Digital Sound Files Project). Students will need to access the course web sites to do regular listening and homework assignments. The information below will assist students in successfully accessing the web site and its audio files.

These instructions are for Mac OS X and Windows 7, 8, and 10. Installing version 2.0.3 of VLC Media Player.

Do I have the correct hardware and software?

1. Laptop or desktop computer with a high-speed connection to the Internet (your laptop plugged into the campus network or the computers available in the public ITS labs will work).

2. External speakers, internal speakers, or headphones hooked up to the computer.

  • Windows
  • Open Firefox
  • Go to Help
  • About Mozilla Firefox
  • Mac
  • Open FirefoxI
  • In the Finder Bar
  • Click Firefox
  • Click About Mozilla Firefox
  • Windows
  • Open VLC Media Player by going to Start
  • Click All Programs
  • Click VideoLAN
  • Click VLC Media Player
  • Within VLC Media Player, go to Help and About to see the version number.
  • Mac
  • Open a Finder window
  • Click Applications on the left-hand side. Double-click VLC.app to open the application. In the Finder Bar, Click on VLC and About VLC Media Player to see the version number.

How Do I install the correct software?

  • To install Mozilla Firefox, go to http://www.getfirefox.com within any web browser (Internet Explorer, Netscape, Mozilla Firefox, Safari, etc.) to download the software.
  • To install VLC Media Player, go to VideoLAN site to download the client for Win or Mac.
  • Click the Download VLC button (The site will auto detect your Operating System).
  • For Windows click the Save File button and for Mac choose the Save File radio button then click OK.

 

Win Mac
  • Once the file is downloaded then please install the application. Please visit VideoLAN wiki Play How To/Installing VLC document for more information. Note: The installer for windows is 32-bit installer, which will run on a 64-bit Operating System.
Note: Windows user, when installing VLC you will be prompted for a Privacy Network Policy please click on the Save and Continue button. Once VLC Media Player will launch Windows Prompt to Allow Access for Windows. Please click the Allow Access button.
If you have any issues, feel free to call (919) 962-HELP for assistance.

Accessing Music

1. The URL is http://www.unc.edu/music/courses/coursenumberhere.

2. The web sites require a course-specific login and a course-specific password (given to you by your professor in class).

3. Locate the audio recording on the web site that you wish to listen to.

4. Click on the song link.

If this is the first time you have used VLC Media Player, you may be asked to fill out some registration information by the program.

5. Listening to files:

Each song file on the web site should play in real time after buffering for a few seconds.

Can I get to the website from off-campus?

Although this requires a few extra steps, once you get it working, you will be able to get to the website easily from off campus. There are two ways to get access the website off campus. The first method is to use the UNC Library’s proxy server. The second method is to use software called the VPN client. It takes a little more work to set up the first time, but may be quicker to use in the long run. You may choose whichever method is simpler for you.

UNC Library’s Proxy Server:

1. Using your web browser, go to:

http://libproxy.lib.unc.edu/login?url=http://www.unc.edu/music/courses/coursenumberhere

Note the latter part of the link–http://www.unc.edu/music/courses/coursenumberhere. This is where your course URL would go, for example, http://www.unc.edu/music/courses/music121-neal

2. Click Onyen Sign In.

3. At the Single Sign On (SSO) prompt, enter your Onyen and Onyen password, and click Sign in.

4. Enter your course ID and course password (given to you in class) at the next login prompt.

Using Cisco VPN Client:

1. The course web sites can only be accessed by computers plugged into an on-campus network port in order to comply with legal restrictions. If you are located off-campus, you may use the course web site by installing the Cisco VPN Client on your computer. The VPN allows your computer to behave as if it were connected to an on-campus network port.

2. To download the Cisco VPN client, please see https://www.unc.edu/security/VPN/download/. Links to installation & configuration instructions are also available from this page. Note: You may be prompted twice to login with your Onyen and password.

3. Once the VPN client is configured and running, you should be able to access music as described in section three successfully.

4. Be sure to logout and disconnect from the VPN client when you are finished working.

Frequently Asked Questions (FAQs)

Mac Users: This documentation includes installation instructions for Macs. If you have any additional questions, please contact (919) 962-HELP for detailed assistance.

Can I listen to music files using Internet Explorer: Yes, you can listen to the music files and access all the contents of the course web site using Internet Explorer (IE). You will need a current version of IE, and it will need to be set up so that VLC Media Player will launch. There may be other detailed configurations that need adjusting. You are welcome to use IE, Firefox, or any other browser that can accommodate the media on the web site. If you need help setting up IE, please contact, (919) 962-HELP for assistance.

Off-campus access: The course web sites within the Digital Sound Files Project are only available to computers that are using an “on-campus” IP address, a restriction that we are required to have in place to comply with legal counsel. If you are accessing the site from off-campus, you must use either the proxy server or the Cisco VPN client to obtain authorized access to the site. See the “Can I get to the website from off-campus?” section of this document for details.

Remember, only cable modems, DSL, and other high-speed networks are fast enough to provide good music playback from off-campus. If your dial-up to the internet using a modem and telephone number, the connection will not be fast enough to play the music smoothly. In this case, please find a high-speed connection or use the public on-campus computer labs.

Interruptions while Listening:

If you experience interruptions while listening, check your VLC Media preferences, if any changes were recently made then please the settings back to default.

If you are on campus, please visit VideoLAN Wiki for information about VLC Media Player

The audio files will not stream satisfactorily on a modem connection. If you have a 56K (or slower) modem at home, you should plan to listen to your assignments on campus in a public lab.

“Access denied” or “Authorization Required” messages: If your browser shows a dialogue box that says “access denied” or “authorization required,” you do not have the correct course ID and course password for the site. Check your class notes or contact your instructor. The course ID and password are not the same as your ONYEN.

“Forbidden” messages: If your browser shows a web page that says “Forbidden”, you are using an off-campus computer without the VPN Client or proxy server, or you are using a computer that is not registered to a “unc.edu” domain. If you are on campus and encounter this message, contact the help line (919) 962-HELP to resolve this situation. Off-campus access is only available through the Cisco VPN Client or the Library Proxy Server. See the “Can I get to the website from off-campus” section of this document for more assistance.

VLC Media Player appears to be playing but there is no sound: Check to confirm that you do not have the sound output muted on your computer and that your headphones or speakers are plugged into the correct port on the computer.