Procedure for Regaining Network Access after a Copyright or other Acceptable Use Policy Violation

In order to regain network access, you must do the following:

  • If you received a copyright violation: always remove the infringing content.
  • If you received a copyright violation you will need to self-enroll in the “Acceptable Use Policy training” in Sakai. Instructions should have been emailed to you. Please log into Sakai ( with your Onyen and
  • Watch the video or read the scripted Class Lecture under Course Information for instruction on the steps required to regain your network access.
  • Steps required:
  • Complete the quiz with a minimum of 120 points
  • Delete the infringing content
  • Email completed attestation to the Information Security Office (

Copyright Information and Acceptable Use Policy Information: For your information, a copy of the current Data Network Appropriate Use Policy is available at For information on copyright law and UNC Chapel Hill copyright policies, please see as well as

Contents of Infringement Notice: To determine the name of the infringing file and the date and time of the alleged illegal file-sharing, call 962-HELP. In order for your network access to be restored, the infringing content (software file, movie file etc.) must be removed from your computer.

If you do not comply with the requirements listed above in a timely manner: Please contact us at your earliest convenience to address the Acceptable Use Policy or copyright violation. Failure to do so will result in more severe consequences, such as disabling your Onyen access. If your Onyen access is disabled, you will not be allowed to use any service which requires an Onyen for authentication, such as reading your email on the University email system, registering for classes, or viewing your grades, among others.

To dispute the allegation of a copyright or Acceptable Use Policy violation: If appropriate, you may provide us with a written statement that the removal or disabling of access was based on a mistake or misidentification. This counter notice must meet the requirements of 17 U.S.C. 512(g)(3). Upon receipt of the counter notice, we will transmit the counter notice to the complainant and unless that person notifies us that he/she has filed a court action to restrain you from the infringing activity associated with this complaint, access will be restored in ten to fourteen business days in accordance with university policy.

Student Legal Assistance: You may also wish to consult with Carolina Legal Services, Inc. a non-profit plan of legal services available at no additional charge to students who have paid their student activity fees. Three licensed attorneys can respond to questions regarding possible civil and criminal liability for illegal downloading of information available on the Internet. All conversations with the attorneys are protected by the attorney-client privilege of confidentiality. The office is located in Suite 3407 in the Carolina Union and the attorneys can be reached by calling 962-1303 or by emailing

University Faculty and Staff: In the case of faculty and staff members, ITS will make educational material on file-sharing and basic security awareness available to interested departments. Online brochures on a number of topics are available for download. In addition, ITS has created a website with a comprehensive listing of online resources related to file-sharing.