UNC Encrypted Email

UNC Encrypted Email provides message encryption between the sender and recipient, and can be received by any email user, independent of email client or operating system, without installing any software. This will encrypt the entire email including attachments.

This is only available for Campus Exchange accounts, this will not work on UNC Heelmail account.

If you have questions regarding the type of data that should be encrypted, ask your immediate supervisor for assistance.

The following steps illustrate the procedure for creating an encrypted email message originating from UNC Chapel Hill to the Internet.

Note: The email encryption service is not available when sending to a local user, for example: from userA@unc.edu to userB@unc.edu.

1. The sender must include a specific trigger in the subject field of the email for encryption to occur. The subject trigger is: (secure). Make sure you include the parenthesis when typing the trigger (secure) into the subject line of your email. An example can be viewed within Figure 1.

Figure 1:

2. After the message is sent, you will receive notification that the message has been encrypted and scheduled for delivery. An example of this notification is in Figure 2 below.

Figure 2:

3. The recipient will receive the encrypted message envelope in a few moments. The envelope requires an Internet browser and an active Internet connection to open the message. Figure 3 is an example of the message as seen by the recipient.

Figure 3:

4. To open the secure message, the recipient is directed to open the attachment. The recipient simply clicks on the Acknowledge button to view the enclosed message.

Figure 4:

5. Figure 5 is an example of the message after is has been opened by the recipient.

NOTE: At this time, the UNC Encrypted Email service does not support a secure reply or forward feature.

Figure 5:

If you have questions regarding the type of data that should be encrypted, ask your immediate supervisor for assistance.

More Information

If you have further questions or encounter problems, please contact the ITS Service desk at 919-962-HELP (962-4357) or 1-866-962-4457 (US and Puerto Rico), or submit a help request at http://help.unc.edu for assistance.