UNC Encrypted Email (Encryption)

Overview

UNC Encrypted Email provides message encryption between the sender and recipient, and can be received by any email user, independent of email client or operating system, without installing any software. This will encrypt the entire email including attachments.

Please note:

  • If you have questions regarding the type of messages or data that should be encrypted, ask your immediate supervisor for assistance.
  • There is a 50 mb size limit when sending email, this includes email body and attachments.

How to Create an Encrypted Email Message

The following steps illustrate the procedure for creating an encrypted email message originating from UNC Chapel Hill to an external recipient – i.e., a non-UNC email address.  Note:  Sending emails to internal recipients (UNC email addresses) is allowed as well.

  1. The sender must include a specific trigger in the subject field of the email for encryption to occur. The subject trigger is: (secure). Make sure you include the parenthesis and a space at the end when typing the trigger (secure) into the subject line of your email. After including the (secure) trigger, you can follow it with a normal subject line, as seen in Figure 1 below.


    Figure 1:

    unc-encrypted-email-1

     

  2. The recipient will receive a notification that they have received an encrypted message in a few moments. Figure 2 is an example of the message as seen by the recipient.

    Figure 2:

    unc-encrypted-email-2
  3. To open the secure message, the recipient is directed to open the attachment. The attachment includes a link to a sign-in page, as seen in Figure 3 below. UNC users can login with their Onyen and password to view the message. External users will need to click “Use a one-time passcode” in order to sign-in.

    Figure 3:

    unc-encrypted-email-3
  4. External users will need to click “Use a one-time passcode” in order to sign in. The one-time use passcode will be delived to the same email address that the encrypted message was delivered to. They will receive a message like the one in Figure 4 that contains their one-time use passcode.

    Figure 4:

    unc-encrypted-email-4
  5. Figure 5 shows an example of the contents of an encrypted message, after it has been unlocked for viewing by entering an Onyen and password or a one-time use passcode.

    Figure 5:
    unc-encrypted-email-5
If you have questions regarding the type of data that should be encrypted, ask your immediate supervisor for assistance.

More Information

If you have further questions or encounter problems, please contact the ITS Service desk by visiting http://help.unc.edu/servicedesk.