Where Can I Save My Work in Virtual Lab?

Data Storage From Your Personal Computer

File Access Security Settings

Changing File Access Security Settings During Your Session

Devices with Removable Storage

Other: Home Desktop, Network Drives, USB Devices

Reading a File within an Application

Saving a File within an Application

Accessing Files Using a File Path

 

 

 

 

 

 

 

Data Storage From Your Personal Computer

Mapping to drives on your device is automatically done every time you open an application in Virtual Lab. If you permit access and use on the File Security message when you first open a Virtual Lab application, you will have access to all of your mapped drives. These drives are used like any other drive. You can read and write files from and to your local drive. If you’ve chosen the wrong security settings, you can easily change these settings to permit read and write use.

ITS Labs recommends you save all data and information to your home drive, a USB flash drive, or a mapped network drive. Any data in your virtual application, including files you save to the virtual application “Documents” folder, will be erased 15 minutes after your virtual application is closed. There is no way to retrieve these files after they have been erased.

NOTE: When opening or saving a file within your virtual application, the Documents folder listed is NOT the Documents folder on your home drive, but the virtual application Documents folder. ITS Labs recommends not saving any work to this folder, as all files saved in this folder will be erased 15 minutes after the application is closed.

To access your home drive Documents folder, see instructions below.

 

 

File Access Security Settings

Upon opening an application from VL, you should see the following File Security message:

Clicking on Permit all access allows read/write access to all files on your home drive, mapped network drives, and USB flash drives. (This option is recommended by ITS Labs.)

Clicking on Allow reading only allows you to view but not make changes to the files on your home desktop, mapped network drives, and USB flash drives. If you make changes to a file and try to save it to your home file, a network drive, or a USB flash drive, you will receive a message similar to the following:

If you hit Save As, the application will then suggest saving the file to the virtual application Documents folder. If saving to this location, the file will permanently be erased 15 minutes after the application has been closed.

Clicking on Block access prevents all access to files on your home drive, mapped network drives, USB flash drives, AND the virtual application Documents folder. You will not be able to view or make changes to any files. If you try to open or save a file, you will receive a message similar to the following:

NOTE: If you check the box next to Do not ask me again for this site, your device will save the access selection you chose for every virtual application you open each time you access VL on this particular device.
ITS Labs recommends checking Do not ask me again for this site and selecting Permit all access to always allow all read and write access to files on your home drive, network drives, and USB flash drives.

If you do not make a selection within a minute of clicking on the application to open, the File Security message will disappear and the application will not open. You will need to click on the application on the VL Application list again to open the application.

After you make your selection, you should see the following USB/Other Devices Security message:

Clicking on Permit use allows read/write access to all devices attached to your computer.

Clicking on Block access prevents all access to devices attached to your computer.

NOTE: If you check the box next to Do not ask me again for this site, your computer will save the access selection you chose for every virtual application you open each time you access VL on this particular computer.

As in your home desktop applications, the Computer folder displays the overall structure of your device’s resources.

The image above is a typical snapshot of the “Computer” folder within your virtual application (this particular example is opening a file in Microsoft PowerPoint). The disk drives and directory structures are divided into 2 categories: Devices with Removable Storage and Other.

 

 

Changing File Access Security Settings During Your Session

For Windows Users, whenever you start a program via Virtual Lab, the Citrix Receiver icon (a black icon with white arcs on it like a wifi signal) will come up in your toolbar at the bottom right near the time. Right click that icon and choose “About”. Then click the “Advanced” tab to access the menu. Click “Connection Center”. When the “Connection Center” comes up, your current session should already be highlighted. On the right, under “Session Security”, you can see all of the security settings for Citrix accessing your computer. The first one is called “Files”. Change this to full access. This should allow you to access and save your files.

Click here to see screenshots of this process.

For Mac users, you will need to change the settings and restart the program for the changes to take effect.  To change these settings, click “Preferences” in the Citrix Viewer toolbar.  Under the “Devices” tab, changes access to “Read and write”.  When you restart the program, these changes will take effect.

Click here to see screenshots of this process for Mac users.

 

 

Devices with Removable Storage

Devices such as your DVD drives are listed here but not compatible with your VL session.

 

 

Other: Home Desktop, Network Drives, USB Devices

Your home desktop, mapped network drives, and USB flash drives will be listed here.

Home Desktop

The C: drive is always your home desktop.

Note: On Mac computers, the computer’s primary hard drive will appear in Virtual Lab as Local Disk C:, regardless of what it is called inside Mac OSX (Macintosh HD, etc.). When you double-click the drive, you will be prompted for access permission. Select read-and-write.

See instructions below for accessing files on your home desktop.

Network Drives

Your mapped network drives will be listed as Network Drive (Letter:).

Some VL applications will also list your mapped network drives under Network Location, in addition to Other. You can access your files from either location. The example below is opening files from the application Stata 12 where the H drive is listed under Network Location as H$ (\\Client) (H:) and under Other as Network Drive (H:).

USB Devices

You may read from or write to your files on your computer’s USB devices (depending on your security permissions for File Security setup). These mass storage devices are attached through your USB ports and mapped under network drives as Removable Disk (Letter:). Other USB devices, except printers, are not supported by ITS Labs at this time.

 

 

Reading a File within an Application

To open files from your home desktop:

  • Click on the Open icon.
  • The Open dialog box will appear.
  • Click on the Computer icon on the left-hand side.
  • Open the Local Disk (C:) drive.
  • Open the Users folder.
  • Open your personal name folder (typically your Onyen).
  • You should now be able to view your home desktop folders.
  • Locate the file in the folder you are trying to open and click Open.

To open files from a mapped network drive, such as your AFS Storage, be sure to select the appropriate Network Drive.

  • Description: C:\Users\tnbui\AppData\Local\Temp\Citrix_07.JPG

To open files from a USB flash drive, be sure to select the appropriate Removable Disk.

 

 

Saving a File within an Application

To save files to your home desktop:

  • Create your file.
  • Click on the Save icon.
  • The Save As dialog box will appear.
  • Click on the Computer icon on the left-hand side.
  • Open the Local Disk (C:) drive.
  • Open the Users folder.
  • Open your personal name folder (typically your Onyen).
  • You should now be able to view your home desktop folders.
  • Select the folder where you want to save the file.
  • Enter a file name, and click Save.
  • To save files to a mapped network drive, such as your AFS Storage, be sure to select the appropriate Network Drive.
  • Description: C:\Users\tnbui\AppData\Local\Temp\Citrix_06.JPG
  • To save files to a USB flash drive, be sure to select the appropriate Removable Disk.

 

 

Accessing Files Using a File Path

Whenever you need to load or access a file via a file path (often used in SAS, R, SPSS, etc) using Virtual Lab, the program defaults to the harddrive on our servers.  However, you should be able to correct this by using the following format:  ”//Client/C$/User/…”.  ”//Client/” tells it to go to the client’s (your) computer.  From there, you can use the file path associated with your personal computer.