Administrative

FERPA Training
Description: If you are looking for information about FERPA training please visit the Registrar Training site.
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TIM Maintenance
Description: The UNC Time Information Management System (TIM) is Unavailable at this time. The system is undergoing planned maintenance and is unavailable for access. Please note your work times during this planned downtime and provide them to your Manager or TIM Administrator for entry in TIM.
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TIM Downtime
Description: The UNC Time Information Management System T.I.M. is Unavailable at this time The system is experiencing a critical issue.  The ITS staff is aware of the issue and is currently working to resolve it. Please note your work times during this planned downtime and provide them to your Manager or TIM Administrator for entry in TIM. [...]
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Online Application FAQ’s
Description: Error Reference Numbers Missing Data in Drop-down Menu Letters of Recommendation If you have further questions or encounter problems, please contact the ITS Service desk at 919-962-HELP (962-4357) or 1-866-962-4457 (US and Puerto Rico) for assistance.
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How to Clear Web Browser’s Cache and Cookies
Description: Table of Contents Windows Internet Explorer Firefox Macintosh Safari Firefox Windows Internet Explorer Click Tools from the menu options in the upper right of the Internet Explorer browser and select Internet Options In the Browsing history section, click the Delete button Place a check mark in the boxes next to Temporary Internet Files and Cookies. [...]
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Turn Off Browser Pop-up Blockers
Description: Table of Contents Windows Internet Explorer Firefox Macintosh Safari Firefox Windows Internet Explorer Click Tools from the menu options in the upper right of the Internet Explorer Browser and select Internet Options Click the Privacy tab (top of window) Check the box next to Turn on Pop-up Blocker Click the Settings button Enter the address [...]
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Letters of Recommendation Troubleshooting Steps
Description: Applicants having difficulty sending emails to their recommenders when completing an online application will have two options to resolve the problem. Note: Graduate applicants can re-send or change the recommender email request before the application is submitted. Undergraduate applicants must submit the application before any changes or modifications can be made to the recommender email. [...]
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UNCTIM Troubleshooting
Description: The document is written to help troubleshoot issues with Internet Explorer.  There is a current intermittent issue with Internet Explorer, when you click on the My Information dropdown menu a prompt will come up that says “YOU DO NOT HAVE PERMISSION TO ACCESS THE REQUESTED RESOURCE”. Internet Explorer In order to resolve problems within Internet [...]
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UNCTIM – Time Information Management
Description: MAC users or employees who receive an error message requiring a Java plug-in download while using TIM on a Browser, can access TIM using the alternative, non-Java version, http://unctim.unc.edu/employee. •    Reference guides for the non-Java version of TIM are located at, http://finance.unc.edu/finance-division/training/training-overview.html#tim All TIM administrators or Managers who process advanced functions, (such as editing schedules [...]
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Install UNCTIM Thinstall on a PC
Description: The instructions are written to assist a user to install the UNCTIM Thinstall Client on their PC (Windows XP or 7). Note: The Thinstall client is for Windows (Only), Mac User please go to http://unctim.unc.edu/employee. Please Delete ALL previous versions of UNCTIM on the Desktop and empty the Recycle Bin on the Desktop before installing [...]
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