Connected Backup – Data Retention and Deletion
Description: There are many variables that can impact the availability of your data on the Autonomy (formerly Iron Mountain) Connected Backup server. Below are the guidelines that should help to explain different scenarios where your files may or may not be available for restoration. You can restore the most recent version of any file that is […]
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Connected Backup – Customer Support FAQs
Description: If you are unsure of the procedures explained here, please talk with your department’s Connected Backup (formerly Iron Mountain) Technical Support or the ITS Response Center. For information on what Connected Backup is and/or how to order, please see our main document: Connected Backup – PC Backup Software. FAQs for administrators and technicians can be […]
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Connected Backup – Installation and Getting Started
Description: Overview If you need information on ordering, visit our main Connected Backup site.  We highly recommend that you read this information before using this software and service. If after reading this document, you do not feel comfortable with the configuration or setup, contact the ITS Response Center or your department’s IT staff.  The specific software […]
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