Educational Technology

Microsoft IT Academy
Description: What is Microsoft IT Academy? IT Academy is an e-learning tool by Microsoft providing instruction on a wide range of Microsoft technologies.  This service is available free of charge to UNC-Chapel Hill faculty, staff, and students.    How do I get started with Microsoft IT Academy? The main IT Academy page for UNC can be [...]
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Sakai Tutorials
Description: For help documentation on Sakai, please see sakaitutorials.unc.edu.
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How Do I Install VL Software for my Windows Surface RT?
Description: How Do I Install VL Software for my Windows Surface RT? Installing Citrix Receiver ● You must be connected to the internet when installing or using the Citrix Receiver application.  ● Note: Windows RT is new software. Local drive access has not yet been added. If you have any problems or notice any decreased functionality, please [...]
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How do I Install VL Software for my Mac Device
Description: Installing or Upgrading the Citrix Plug-in Software To install the plug-in, you need to select a web browser. Each browser has its own set of dialog boxes and instructions. The set of instructions below are for installing the plug-in. Follow any set of instructions displayed on your screen that are specific to the web browser [...]
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How Do I Install VL Software for My iOS Device
Description: Installing or Upgrading Citrix Receiver Applications The Receiver plug-in is a small piece of software code that after connecting allows you to interact with Virtual Lab. You can save your work to your home desktop or a USB-connected flash drive and print using your USB-connected and network printers. Also available is the ability to create [...]
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How Do I Install VL Software for My Chrome Device?
Description: How Do I Install VL Software for My Chrome (OS) Device? Note: ChromeOS service for Virtual Lab is reliant on younger, less tested back-end architecture. ITS continues to develop the service to improve reliability, speed, and features. Please alert us to any problems you may experience via help.unc.edu. Thank you. Installing or Upgrading Citrix Receiver [...]
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How do I Install VL Software for my Android
Description: Installing or Upgrading Citrix Receiver Applications You must be connected to the internet when installing or using the Citrix Receiver application. Tap on the Play Store icon on your device Search for Citrix Receiver.               Find the Citrix Receiver app and tap Accept & Download.         [...]
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Course Web Space
Description: What is Course Web Space? Instructors at UNC may choose from two options for building a Web-based presence for their courses. Course Web space is available through Blackboard as an easy-to-use template. Alternatively, 100 MB of space is provided at www.unc.edu/courses/ for those who want more freedom in designing their Web page. How to Get [...]
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How do I remove a course site from Blackboard?
Description: I’m listed as instructor for the course If you have empty Blackboard sites (i.e., ones that were never used) for courses taught prior to the current semester and are only individual listed as instructor, you may request that ITS remove these sites from the system by placing an Online Help Request . Sites that include [...]
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How do I make a Blackboard test or survey available to students?
Description: Students cannot access a test or survey unless a link to it has been created in a content area and that link made visible to students. If you want to preview an assessment before allowing students access to it, follow the instructions below, but in step 7, do not click Yes for Do you want [...]
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