How do I install Virtual Lab software on Mac
Description: Installing or Upgrading the Citrix Receiver To install the Receiver, you need to select a web browser. Each browser has its own set of dialog boxes and instructions. The set of instructions below are for installing the plug-in. Follow any set of instructions displayed on your screen that are specific to the web browser you are running. […]
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Software Installation Menu
Description: Citrix Receiver Software Installation Android iOS (iPhone & iPad) Macintosh Microsoft Surface RT Microsoft Windows For other operating systems follow all download instructions that are displayed in your web browser.
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How do I install Virtual Lab software on iOS
Description: Installing or Upgrading Citrix Receiver Applications The Citrix Receiver  is a small piece of software code that after connecting allows you to interact with Virtual Lab. You can save your work to your home desktop or a USB-connected flash drive and print using your USB-connected and network printers. Also available is the ability to create […]
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How do I install Virtual Lab software on my Chrome device?
Description: How Do I Install VL Software for My Chrome (OS) Device? Note: ChromeOS service for Virtual Lab is reliant on younger, less tested back-end architecture. ITS continues to develop the service to improve reliability, speed, and features. Please alert us to any problems you may experience via help.unc.edu. Thank you. Installing or Upgrading Citrix Receiver […]
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How do I install Virtual Lab software on Android
Description: Installing or Upgrading Citrix Receiver Applications You must be connected to the internet when installing or using the Citrix Receiver application. Tap on the Play Store icon on your device Search for Citrix Receiver. Find the Citrix Receiver app and tap Accept & Download.               You will be asked […]
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How to Set up a WebDAV Connection with Sakai
Description: Introduction How to obtain the WebDAV URL for your Sakai site (all users) Windows XP users: How to create a WebDAV connection between Sakai and your computer Windows Vista users: How to create a WebDAV connection between Sakai and your computer Windows 7 Any operating system user: How to create a WebDAV connection between Sakai […]
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How do I troubleshoot Virtual Lab?
Description: I cannot connect to Virtual Lab. I had unsaved data on my virtual application session when I lost connection. How do I retrieve it? I logged off the website and my application closed. I closed out my virtual application and opened it back up, but the data I saved to “Documents” is gone.  I can’t […]
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Classroom Hotline Contact Info
Description: ITS Classroom Hotline 08 Peabody Hall, CB 3503 Chapel Hill, NC 27599 Phone: (919) 962-6702 Fax: (919) 962-8349 Office Hours: 7:30am – 5:00pm, Monday – Friday Limited Classroom Support: 5:00pm – 10:00pm, Monday – Thursday http://hotline.unc.edu hotline@unc.edu Manager: Gina Bradford Directions to the Classroom Hotline Office The Classroom Hotline is located in 08 Peabody Hall […]
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MUSC – How to access music for MUSC courses
Description: Purpose This information is intended for students enrolled in Music Department courses that use stand-alone course websites with streaming audio (part of the Digital Sound Files Project). Students will need to access the course web sites to do regular listening and homework assignments. The information below will assist students in successfully accessing the web site […]
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How do I participate in the Carolina Course Evaluations program?
Description: IT Infrastructure and Operations handles the Carolina Course Evaluations program. To participate in the Carolina Course Evaluations program, each department must identify one Course Evaluations Subject Coordinator. For more information about the program and to register as a Subject Coordinator go to the Carolina Course Evaluations web page.
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