What are the Frequently Asked Questions in Virtual Labs?
Description: Where can I save data on Virtual Lab? I can’t access my files or save to my local drive while using Virtual Lab.  How do I change the access granted for my local drives? How do I access my files using a file path in programs such as R, SAS, SPSS, M Plus, etc? Which […]
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How do I get started with Virtual Lab?
Description: Getting Started in Virtual Lab This start-up guide covers everything you’ll need to start using Virtual Lab including installing the Receiver plug-in, launching an application,  opening/saving files, and printing. Virtual Lab is an easy, intuitive system to use that lets you access programs normally found only in computer labs and libraries on your laptop or […]
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IM a Librarian
Description: IM a Librarian Services Several libraries on campus offer “IM a Librarian” services in addition to Live Online Help. If you are looking for an article, need research help, have problems with database access, citations, creating links, e-reserves, or anything else, this is a quick way to get in touch with Library Staff. FAQs Which […]
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What equipment comes within a standard “smart room?”
Description: What equipment comes within a standard “smart room?” Typically, for our class/conference rooms, we provide and use the following equipment/options: Instructor’s Podium. The podium can be either fixed or moveable. At the podium, there is a laptop connection that enables the instructor/lecturer to display his/her laptop from the projector. There is also an option for […]
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What resources are available for dealing with plagiarism?
Description: The availability of web pages and electronic texts has increased concern about plagiarism. While search engines and commercial detection software offer new ways to identify sources that have not been attributed appropriately, these searching tools do not address the complicated issue of teaching students to incorporate information from other authors into their own writing. The […]
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General Classroom Support
Description: General Support The Classroom Hotline supports general purpose and multimedia classrooms (rooms controlled and scheduled by the Registrar’s office). On call technical support is provided 7:30 am to 5:00 pm Monday thru Friday. Rooms that have red phones dial our office directly or we may be reached at 962-6702 or via e-mail at hotline@email.unc.edu . […]
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Managing a Course Online
Description: Information Technology Services (ITS) provides a range of resources to help Carolina’s faculty successfully create and manage courses online. Click a link below for more information. Resources for Students Provide online readings When posting reading assignments online, realize that many students print these documents, and printing long or graphics-heavy documents takes time and paper. In […]
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Where can I find information about instructional technology?
Description: The ITS Teaching and Learning division offers information on instructional technologies to faculty, staff and graduate assistants and provides support for commonly-used and emerging technologies.
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My instructor gave a test using a scantron sheet. How do I find out my exam score?
Description: My instructor gave a test using a scantron sheet. How do I find out my exam score? Students can access their exam grades (only for tests taken on scantron sheets) by going to the Onyen Services page and clicking on “Scanned Exam Scores.”
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SMART Board Guide for SASB
Description: Using the SMART Board in ITS Labs SASB Obtain the flash drive for the SMART Boards from the ITRC-SASB Help Desk. Turn on the plasma screen using the small black box below the display. Make sure “Laptop” is lit on the small black box, and then connect the VGA cable to your laptop. If speakers […]
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