Free Tech Resources
Description: This PDF linked describes IT resources at UNC-Chapel Hill that are free for students to use.  This information was originally composed by Student Government as a service for students by students. Free Tech Resources
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How do I install Virtual Lab software on Windows Surface RT?
Description: Installing Citrix Receiver ● You must be connected to the internet when installing or using the Citrix Receiver application. ● Note: Windows RT is new software. Local drive access has not yet been added. If you have any problems or notice any decreased functionality, please submit a Help Request. The more we know, the more we […]
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How do I install Virtual Lab software on Mac
Description: Installing or Upgrading the Citrix Plug-in Software To install the plug-in, you need to select a web browser. Each browser has its own set of dialog boxes and instructions. The set of instructions below are for installing the plug-in. Follow any set of instructions displayed on your screen that are specific to the web browser […]
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Software Installation Menu
Description: Citrix Software Receiver Installation Android iOS (iPhone & iPad) Macintosh Microsoft Surface RT Microsoft Windows For other operating systems follow all download instructions that are displayed in your web browser.
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How do I install Virtual Lab software on iOS
Description: Installing or Upgrading Citrix Receiver Applications The Citrix Receiver  is a small piece of software code that after connecting allows you to interact with Virtual Lab. You can save your work to your home desktop or a USB-connected flash drive and print using your USB-connected and network printers. Also available is the ability to create […]
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How do I install Virtual Lab software on my Chrome device?
Description: How Do I Install VL Software for My Chrome (OS) Device? Note: ChromeOS service for Virtual Lab is reliant on younger, less tested back-end architecture. ITS continues to develop the service to improve reliability, speed, and features. Please alert us to any problems you may experience via help.unc.edu. Thank you. Installing or Upgrading Citrix Receiver […]
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How do I install Virtual Lab software on Android
Description: Installing or Upgrading Citrix Receiver Applications You must be connected to the internet when installing or using the Citrix Receiver application. Tap on the Play Store icon on your device Search for Citrix Receiver. Find the Citrix Receiver app and tap Accept & Download.               You will be asked […]
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How do I troubleshoot Virtual Lab?
Description: I cannot connect to Virtual Lab. I had unsaved data on my virtual application session when I lost connection. How do I retrieve it? I logged off the website and my application closed. I closed out my virtual application and opened it back up, but the data I saved to “Documents” is gone.  I can’t […]
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What are the Frequently Asked Questions in Virtual Labs?
Description: Where can I save data on Virtual Lab? I can’t access my files or save to my local drive while using Virtual Lab.  How do I change the access granted for my local drives? How do I access my files using a file path in programs such as R, SAS, SPSS, M Plus, etc? Which […]
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How do I get started with Virtual Lab?
Description: Getting Started in Virtual Lab This start-up guide covers everything you’ll need to start using Virtual Lab including installing the Receiver plug-in, launching an application,  opening/saving files, and printing. Virtual Lab is an easy, intuitive system to use that lets you access programs normally found only in computer labs and libraries on your laptop or […]
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