Virtual Lab

Free Tech Resources
Description: This PDF linked describes IT resources at UNC-Chapel Hill that are free for students to use.  This information was originally composed by Student Government as a service for students by students. Free Tech Resources
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How Do I Install VL Software for my Windows Surface RT?
Description: How Do I Install VL Software for my Windows Surface RT? Installing Citrix Receiver ● You must be connected to the internet when installing or using the Citrix Receiver application.  ● Note: Windows RT is new software. Local drive access has not yet been added. If you have any problems or notice any decreased functionality, please [...]
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How do I Install VL Software for my Mac Device
Description: Installing or Upgrading the Citrix Plug-in Software To install the plug-in, you need to select a web browser. Each browser has its own set of dialog boxes and instructions. The set of instructions below are for installing the plug-in. Follow any set of instructions displayed on your screen that are specific to the web browser [...]
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How Do I Install VL Software for My iOS Device
Description: Installing or Upgrading Citrix Receiver Applications The Receiver plug-in is a small piece of software code that after connecting allows you to interact with Virtual Lab. You can save your work to your home desktop or a USB-connected flash drive and print using your USB-connected and network printers. Also available is the ability to create [...]
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How Do I Install VL Software for My Chrome Device?
Description: How Do I Install VL Software for My Chrome (OS) Device? Note: ChromeOS service for Virtual Lab is reliant on younger, less tested back-end architecture. ITS continues to develop the service to improve reliability, speed, and features. Please alert us to any problems you may experience via help.unc.edu. Thank you. Installing or Upgrading Citrix Receiver [...]
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How do I Install VL Software for my Android
Description: Installing or Upgrading Citrix Receiver Applications You must be connected to the internet when installing or using the Citrix Receiver application. Tap on the Play Store icon on your device Search for Citrix Receiver.               Find the Citrix Receiver app and tap Accept & Download.         [...]
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How do I Troubleshoot in Virtual Lab?
Description: Table of Contents How do I check if I am on the most current version of the Virtual Lab Citrix online plug-in? I encountered an error installing the plug-in. I cannot connect to Virtual Lab. I have been using Virtual Lab, however, I am now asked to install my plug-in when I try to connect. [...]
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What are the Frequently Asked Questions in Virtual Labs?
Description: Table of Contents Where can I save data on Virtual Lab? How do I know if I am running the most current version of the plug-in? If I am already using Citrix plug-in for an entity other than ITS Labs, will I need to download the plug-in again? Which web browsers are recommended? If I [...]
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How Do I Start Using Virtual Lab?
Description: Getting Started in Virtual Lab This start-up guide covers everything you’ll need to start using Virtual Lab including installing the Receiver plug-in, launching an application,  opening/saving files, and printing. Virtual Lab is an easy, intuitive system to use that lets you access programs normally found only in computer labs and libraries on your laptop or [...]
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How do I Disconnect from Virtual Lab for a Short Time Period?
Description: Table of Contents Disconnect Icon Virtual Lab User Guide ITS Labs Web Site Disconnect Icon If you disconnect a session, your open applications continue to run and the desktop remains assigned to you. If you log back on within 15 minutes, the same desktop is assigned. If you do not log on within 15 minutes, [...]
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