Office 365 – What is Outlook’s Focused Inbox?
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Auto-forwarding of email to untrusted email domains
Description: Policy clarification for all UNC-Chapel Hill affiliates regarding email accounts used to conduct University business UNC-Chapel Hill affiliates may have their email auto-forward removed if their email account is currently being forwarded to an email system that is not run by UNC-Chapel Hill or is not among systems that have agreements in place with UNC-Chapel […]
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How to login to Office 365
Description: The University is transitioning to Office 365, along with this transition comes a new way to log in called Federated Log in.  Please see the examples below, and note that most Microsoft Federated log in sites will take you to the University of North Carolina at Chapel Hill log in site. Federated Log in(s)  
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Office 365 Frequently Asked Questions
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[Office 365] How to Access a Shared Mailbox
Description: How to Access Shared Mailboxes with:
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Office 365 Resource Index
Description: This document was written to provide training resources for using Office 365.
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How to export calendar and import using .pst file in Office 2016
Description: Click File: In Outlook, click file in the upper left corner. Open & Export: Click on Open & Export on the left then select Import/Export Export to a File: Highlight export to a file and click next   Highlight Outlook Data File: Highlight Outlook Data File (.pst) Select the Calendar: Select the calendar you want […]
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How to Manually Update the Global Address List (GAL)
Description: Why and when would I need to update the GAL? When searching for a user in outlook using the address book and: You cannot find the person You can find the person and their email address is not listed or incorrect. This is usually due to a sync issue with the exchange server which is […]
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Dual Affiliate FAQ
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Bitlocker Encryption for Microsoft Windows
Description: Faculty and staff should contact their IT support staff or ITS for assistance configuring and troubleshooting BitLocker whole disk encryption.   Overview Microsoft Windows provides a method to encrypt storage disks on a computer in order to protect the data against physical theft or loss. This full-disk encryption technology is named BitLocker and it can […]
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