Office 365 Frequently Asked Questions
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How to export calendar and import using .pst file in Office 2016
Description: Click File: In Outlook, click file in the upper left corner. Open & Export: Click on Open & Export on the left then select Import/Export Export to a File: Highlight export to a file and click next   Highlight Outlook Data File: Highlight Outlook Data File (.pst) Select the Calendar: Select the calendar you want […]
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How to Manually Update the Global Address List (GAL)
Description: Why and when would I need to update the GAL? When searching for a user in outlook using the address book and: You cannot find the person You can find the person and their email address is not listed or incorrect. This is usually due to a sync issue with the exchange server which is […]
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Dual Affiliate FAQ
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through the Office 365 email configuration. Please see the tabs below for the […]
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[Exchange] UNC Holiday Calendar
Description: In order to view the UNC Holidays on your calendar you will need to open a shared calendar called “UNC Holidays“. Please follow the instructions below to add the shared calendar: Windows Mac OS X Web
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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[Exchange] Email and Calendar FAQ
Description: Overview Migration Process Using Exchange Calendar Security Mobile Devices Other Questions Known Issues
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How to import an iCalendar (.ics) file to Outlook
Description: Importing iCalendar (.ics) file for Outlook 2007 and 2010 Outlook 2010 Click on the File Tab -> Open -> Import Outlook 2007 Click on the File Menu then click on Import and Export Highlight “Import an iCalendar (.ics) or vCalendar file (.vcs)” then click Next Choose the location where the iCalendar (.ics) file is saved […]
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How Can a Resource Calendar Be Renamed?
Description: A Resource Calendar can be renamed, but only by a calendar administrator. Requests can be submitted through Remedy or by calling 962-HELP for assistance.
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