[Exchange] UNC Holiday Calendar
Description: In order to view the UNC Holidays on your calendar you will need to open a shared calendar called “UNC Holidays“. Please follow the instructions below to add the shared calendar: Windows Mac OS X Web
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[Exchange] ActiveSync Encryption for Mobile Devices
Description: The Information Security Office and the Exchange support team have collaborated to create and test ActiveSync mailbox rule changes that will go into effect on May 5, for ITS departmental staff members. This change will require that any smartphone/tablet trying to check University email via Exchange have the following three security settings in place: A […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description:   What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some cases phishing is an attempt to collect money.  Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or by […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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Sending Email Without SMTP Authentication
Description: Email automatically generated through servers, workstations or printer/scanner/fax machines can be sent through UNC’s email system without requiring SMTP authentication. As of 12/19/2013, the need to register machines to add them to the relay.unc.edu whitelist will no longer be required. All machines which send email through the sub-net ranges listed here (except for UNC Guest […]
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[Exchange/Lync/Sharepoint] How do I add my picture?
Description: The University has added a new feature that is now available on Exchange Global Address List, Lync, and SharePoint.  For a while now, users have been inquiring about how they could add a picture to the Exchange Global Address List and Lync.  We now have a way for users to do this.  Images can be […]
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[Exchange] How to Configure a Shared Mailbox as an Outlook Profile?
Description: This document is written to assist with configuring Outlook 2010 and 2013 to access a shared mailbox as an Outlook profile on Windows.  This can be useful for a user to access the mailbox to setup specific permissions for other users or when there is a staff member who needs to access only the shared […]
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How do I get a UNC e-mail account?
Description: Before you can get an email account, you must first have a UNC PID (personal identification number) and you must be actively affiliated with UNC-Chapel Hill. Typically, being actively affiliated means that you are enrolled as a student in a course of study or you are a member of the faculty or staff. Information on […]
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[Exchange] How to Set Free/Busy Options in Outlook
Description: This document is written to show how to set the Free-Busy options for the Outlook email clients. By default Microsoft sets the Calendar Entries to show as Free or Busy when viewed by other people. Please follow the instructions below to set Free/Busy options. Free/Busy settings are essentially the privacy settings for Exchange Calendar (you can […]
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Self Service Tool (Email, Listserv, and Mass Email)
Description: As of January 11th 2016 some new changes have been made to the Self Service Tool. The changes will mainly affect Mass Mail and Email – My Alias tool.  The new changes include: A WYSIWYG Editor to allow some HTML Elements for Mass Mail. The My Alias tool has been moved under the home tab. […]
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