How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Campus Exchange account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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How to login to Office 365
Description: The University is transitioning to Office 365, along with this transition comes with a new way to login called Federated Login.  Please see the examples below, and note that most Microsoft Federation Login Sites will take you to the University of North Carolina at Chapel Hill Login site. Federated Login(s)  
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HeelMail Office365 Setup on Android
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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Heelmail Office365 Setup on iOS
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description: The university’s Cisco Iron-Port filtering system allows us to report both Phishing and SPAM emails directly to Cisco.  This document is written to assist in forwarding suspect Phishing and SPAM emails. What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook 2010 and 2013 (Win) Outlook 2011 (Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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Free Tech Resources
Description: This PDF linked describes IT resources at UNC-Chapel Hill that are free for students to use.  This information was originally composed by Student Government as a service for students by students. Free Tech Resources
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HeelMail Frequently Asked Questions
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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How do I get a UNC e-mail account?
Description: Before you can get an email account, you must first have a UNC PID (personal identification number) and you must be actively affiliated with UNC-Chapel Hill. Typically, being actively affiliated means that you are enrolled as a student in a course of study or you are a member of the faculty or staff. Information on […]
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Self Service Tool (Email, Listserv, and Mass Email)
Description: As of January 11th 2016 some new changes have been made to the Self Service Tool. The changes will mainly affect Mass Mail and Email – My Alias tool.  The new changes include: A WYSIWYG Editor to allow some HTML Elements for Mass Mail. The My Alias tool has been moved under the home tab. […]
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