Office 365 – How can I set up Thunderbird for Mac and Windows?
Description: The document is written to configure version 38.0.2 of Thunderbird. If you are using an earlier version of Thunderbird please upgrade. Since Microsoft is not recommending this client and it does not offer full support of all functions of Office 365, you may only Send/Receive email from this client. This client is not recommend by […]
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Office 365 Mail Migration
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description:   What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some cases phishing is an attempt to collect money.  Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or by […]
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Getting Connected at UNC
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Tech on Demand
Description: This PDF linked describes IT resources at UNC-Chapel Hill that are free for students to use.  This information was originally composed by Student Government as a service for students by students. Tech on Demand
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How do I get a UNC e-mail account?
Description: Before you can get an email account, you must first have a UNC PID (personal identification number) and you must be actively affiliated with UNC-Chapel Hill. Typically, being actively affiliated means that you are enrolled as a student in a course of study or you are a member of the faculty or staff. Information on […]
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Self Service Tool (Email, Listserv, Mass Email, and Office 365 Groups)
Description: The university has transitioned our email service to Office 365 (also know as Heelmail). A Self Service tool has been created to allow faculty/staff or students to sign up for email, add/modify aliases, manage their lists, and create Office 365 Group. Once logged into the Self Service tool there are four tabs (Home, ListManager, MassMail, […]
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E-Mail – What is the maximum number of recipients for an email message?
Description: What is the maximum number of recipients for an e-mail message? The maximum number of recipients for an e-mail message sent through Exchange (outlook.unc.edu) is 5000 recipients and HeelMail (heelmail.unc.edu) is 500 recipients.   Alternatives for sending messages to 100+ recipients If you do not have an Exchange account: Split up the recipient list and send […]
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Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
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