[Office 365] The Email and Calendar client’s compatibility
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Office 365 Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings The University is migrating Exchange accounts to Office 365 and can be configured on either Desktop client or Mobile Device (iPhone/iPad (iOS), Android. This document is written to take a person through the Office 365 Email Configuration on Windows, Mac OS X, iPhone/iPad (iOS), and Android. Please see the tabs below […]
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[Office 365] How can I set up Thunderbird for Mac and Windows?
Description: The document is written to configure version 38.0.2 of Thunderbird. If you are using an earlier version of Thunderbird please upgrade. Since Microsoft is not recommending this client and it does not offer full support of all functions of Office 365, you may only Send/Receive email from this client. This client is not recommend by […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook 2010 and 2013 (Win) Outlook 2011 (Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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Secure Email with Pine (S/MIME)
Description: S/MIME support for Pine lets you send/receive secure mail and use electronic signatures with your mail messages. Setup Secure Email with Pine 1. From the Menu, press for , then for . 2. Scroll down to the line titled smime-options. verify-on use-SSL_CERT_DIRECTORY sign-default-on save-certs-and-crl 3. Exit ( ) and save the configuration menu and return […]
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Mass E-mail Frequently Asked Questions
Description: The UNC-Chapel Hill Mass E-mail System is a tool for requesting and distributing official UNC-Chapel Hill messages through e-mail. This system provides support for mailing to predefined broad sectors of the university community. The Mass E-mail System is not intended to replace individual, school, or departmental address lists or mailing lists. These other methods are […]
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What types of messages should I be deleting, and where should I look for them?
Description: Obviously, you should keep any messages that are important to you. Deleting any others will help reduce the total amount of space that your mailbox is using. An important thing to keep in mind is messages with large attachments can increase your mailbox size exponentially! Tip: One useful feature of many e-mail clients is the ability […]
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How do I find my local mail folders in Mozilla Thunderbird?
Description: The instructions below are designed to help you find where the local folders emails are stored for Thunderbird application on your computer.  This can be useful if you need to backup your local folders.  To backup your folders you will need to back up the files in the path provided. Note: If you are a […]
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Disabling the Messenger Service
Description: Note: This service is used to transmit administrative messages, such as those pertaining to print jobs and system status. Disabling this service will not affect any instant messanging software or chat clients e.g. AOL Instant Messenger, ICQ, or MSN Messenger. Instructions 1. From the Administrative tools control panel, select “Services” and locate the “Messenger ” […]
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How to Obtain Headers from an email?
Description: If you are Faculty/Staff or Student, wanting to report a Phishing and/or SPAM  email please follow these instructions: http://help.unc.edu/help/how-to-forward-suspect-phishing-spam-email-messages-for-evaluation/. The instructions below are intended for a technician or administrator assisting a Faculty/Staff or student in obtaining email headers.Note: Once the email headers are obtain you will need to copy and paste them into a text file, […]
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