Self Service Tool (Email, Listserv, and Mass Email)
Description: As of January 11th 2016 some new changes have been made to the Self Service Tool. The changes will mainly affect Mass Mail and Email – My Alias tool.  The new changes include: A WYSIWYG Editor to allow some HTML Elements for Mass Mail. The My Alias tool has been moved under the home tab. […]
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Listserv – Exporting & Importing Members
Description: The purpose of this document is to explain how to import and export members of a listserv. This can be useful for combining listservs for simplicity or even renaming listservs. Since an existing listserv cannot be renamed, exporting the members of a listserv to a CSV file and importing those members into a new listserv […]
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How to create an automatic welcome message for new subscribers of moderated lists?
Description: The purpose of this document is to explain how to create a welcome message to send to new subscribers. The document is intended for new subscribers of a moderated list. Create Document Content Once you login to the UNC List server, you can Begin by clicking on Utilities: Automated Messages: Document Content Click on Create From […]
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How can I send a large attachment over email?
Description: You can use the UNC-CH email system to send attachments up to 50 megabytes in size. Sending large files through email without advance warning can greatly inconvenience people using dial-up accounts or those whose email provider uses small quotas. Consider one of the following alternatives for making the file accessible to others. Temporarily place the […]
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Listserv Administrators – FAQ Collection
Description: Membership Management List Settings Web Interface Other
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UNC List Server Policies
Description: Introduction All items covered under the Onyen Policy apply to the UNC-CH List Server (including its lists and subscribers). The following policies are additions that are specific to the UNC-CH List Server. Backups Backups of list membership, settings, and archives (if any) are retained for thirty (30) days. Deletions ITS deletes lists that remain dormant […]
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Which browsers are supported for use with the UNC Campus listserver?
Description: Web Browsers Internet Explorer 10 Firefox 29 or higher The following web browsers are not officially supported, but should work: Netscape 8.1 Opera 7.x and later Mozilla 1.2x Safari Google Chrome
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Managing a List
Description: To List or Not to List If you need to send mail frequently to a number of people, probably the simplest solution is to set up an address book group in your email client. All of the ITS-supported email clients (Mozilla Thunderbird, Mulberry, Outlook, and Pine) make it very easy to construct such a group […]
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Subscribing to a List
Description: Table of Contents Introduction Basic Terms Methods for Using List Commands Essentials: Joining a List Posting a Message to the List Visiting Your List on the Web and Modifying Your Settings Modifying Your List Settings Via Email Moving On… Introduction Lists allow email discussions among a group of people. Instead of sending a mail message […]
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Frequently Asked Questions about the Listserv Web Interface
Description: How do I login to the Listserv Web Interface? Visit then click on ListManager.  Then click on LOGIN. Why can’t I enter a list? Some lists allow members only to read archived messages. You will need to subscribe or log in before you can access these lists. Why can’t I join a list? You […]
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